NEOGOV · 8 hours ago
LAN Administrator (Information Systems Specialist 4)
Portland, OR
Full-time
Hybrid
Mid Level
$5,173/mo - $7,818/mo
3+ years expThe Oregon Department of Environmental Quality (DEQ) is seeking a LAN Administrator to provide advanced technical leadership for their end-user support operations. The role involves managing workstation environments, mobile platforms, and network access while ensuring that users have the necessary tools to fulfill the agency's mission.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
No H1B
Responsibilities
Provide advanced technical leadership for DEQ’s end-user support operations
Serve as the primary point of contact for resolving complex hardware and software issues
Ensure that internal users have the tools and connectivity needed to meet the agency's mission
Manage workstation environments, mobile platforms, and network access with a focus on optimizing the user experience
Develop technical training programs and standardized documentation to empower staff
Coordinate the implementation of new technologies to ensure they are user-ready and securely integrated into the DEQ network
Qualification
Required
3 years of information systems experience, OR 1 years of information systems experience and an Associate's degree in computer science, information technology, or a related field
Demonstrated experience and personal commitment to building and sustaining an equitable and inclusive culture where all team members feel empowered to contribute
Experience providing high-level technical consultation and strategic advice to managers, professional IT staff, and diverse system users across in-person and remote environments
Professional experience managing the lifecycle of workstation hardware, mobile platforms, and specialized software within a Microsoft-centric ecosystem
Proven ability to analyze and diagnose complex technical failures, performing root-cause analysis to implement permanent solutions rather than temporary fixes
Excellent verbal and written communication skills, with specific experience authoring Standard Operating Procedures (SOPs) for IT staff and clear, accessible technical guides for end users
Proficiency in Identity and Access Management (IAM) using Microsoft Active Directory/Entra ID, including experience with group policy, file structure permissions, and enterprise service desk platforms (e.g., Jira, ServiceNow, or Ivanti)
Demonstrated mastery of the Microsoft 365 suite (Teams, Outlook, SharePoint, and Office) with the ability to troubleshoot integration issues between cloud services and local endpoints
Ability to deal diplomatically and tactfully with upset or adversarial individuals, maintaining professional composure while navigating high-pressure technical outages
Proven ability to manage a high-volume workload, prioritizing competing assignments and tight deadlines with minimal supervision
Strong critical thinking skills used to exercise independent judgment and initiative; a track record of contributing to a team environment in a positive, inclusive, and solution-oriented manner
Benefits
Comprehensive medical, dental, and vision plans for the employee and their qualified family members
Paid sick leave
Vacation leave
Personal leave
11 paid holidays per year
Membership in the Public Employees Retirement System (PERS)
Potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase