HTC Global Services · 9 hours ago
Citrix Architect
United States
Full-time
Remote
Senior Level
5+ years expHTC Global Services is seeking a Citrix Architect responsible for the design and development of a CUI VDI environment. The role involves providing level-2 and level-3 technical support for Citrix/XenApps server environments and ensuring high levels of client satisfaction for supported products and solutions.
SoftwareProperty & Casualty InsuranceInformation TechnologyInsurance
Responsibilities
Providing level-2 and level-3 technical support for Citrix / XenApps server environment
Monitoring of VDI platform with various client tools Netscaler, ControlUP)
Support will include:
VDI End-User Sessions
VDI Stack
Level-2 management and technical support
Ensuring virtual sessions are working as intended
Handling IT- VDI related requests or inquiries received by client helpdesk
Ensuring all Citrix platform server systems under management have updated software patches
XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
Ensure high levels of client satisfaction for the products/solutions which are supported
Addresses all technical questions around VDI and Citrix
Participate in client meetings to update team members
Ability to be the technical Subject Matter Expert within the Environment
Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy
Qualification
Required
5+ years of experience with Citrix XenApp
5+ years of experience with XenServer Administration
5+ years of experience with Microsoft Windows Servers
5+ years of experience with Citrix App Layering
An Associate degree in computer science or a related field, or equivalent relevant experience
Citrix Administrator certification
Advanced system testing tool knowledge & experience
Strong technical experience with the following technologies: Citrix Xen Desktop, Citrix Xen Server, Microsoft Windows infrastructure
Ability to work well within a team environment
Experience with Workflow analysis
Technical collaboration for client problem solving
Ability to apply best practices to ensure maximum amount of production
Ability to provide one-on-one training to teammates
Preferred
Experience troubleshooting systems, identifying root cause, and creating action plans to resolve issues
Experience working within complex VDI environment
Benefits
Group Health (Medical, Dental, and Vision)
Paid Time Off
Paid Holidays
401(k) matching
Group Life and Disability insurance
Professional Development opportunities
Wellness programs
A variety of other perks
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
10001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (367)
2023 (440)
2022 (314)
2021 (227)
2020 (438)
Funding
Current Stage
Late StageTotal Funding
$1.2MKey Investors
Michigan Economic Development Corporation
2024-12-10Grant· $1.2M
Leadership Team
Gunasekaran Nadar
CHIEF FINANCIAL OFFICER
Girish Arora
Vice President, Financial Services and Insurance
Recent News
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