Uber · 9 hours ago
Sr. Strategic Operations Analyst, Delivery Self Serve
New York, NY
Full-time
Hybrid
Mid, Senior Level
$131K/yr - $146K/yr
3+ years expUber is seeking a Senior Strategic Operations Analyst to help scale its global merchant self-serve business. The role involves providing data-driven insights, building reporting infrastructure, and partnering with teams to improve merchant acquisition and onboarding.
TransportationSoftwareAppsLogisticsMobile AppsRide Sharing
Responsibilities
Harness your analytical skills to monitor performance and uncover actionable insights that shape strategy and drive business decision-making. Present your insights to relevant stakeholders
Build and maintain automated dashboards and reporting across Business, Product, Sales, and Marketing metrics to track the health of the self-serve merchant funnel
Partner with Product to analyze the end-to-end self-serve experience, identifying friction points in the signup flow to drive automation
Quantify the voice of the customer by analyzing merchant feedback and research data to prioritize product improvements
Perform experimental analysis (A/B testing, pre-post analysis) to drive continuous alignment between operational changes and business growth priorities
Program manage execution of strategic initiatives across Product, Sales, Marketing, Support, Sales operations, etc, to deliver a best in class self-serve experiences for Uber merchants
Drive cross-functional alignment around source-of-truth KPI definitions, query libraries, and data dictionaries
Qualification
Required
3+ years of experience in data analytics, business intelligence, finance, strategy, operations, or other highly quantitative role
Advanced proficiency in SQL (complex joins, CTEs) and Excel/GSheets
Bachelor's degree
Preferred
Analytical thinker, with a proven track record of using data to drive business decisions
Excellent communication skills, with experience translating complex analysis into 'so-what' summaries for senior leaders
Prior experience partnering with Tech teams to influence product roadmaps
Strong business acumen, with experience evaluating business metrics and understanding how to drive growth
Experience with data visualization tools (e.g., Tableau, Looker, or PowerBI)
Strong organization skills, including the ability to manage multiple workstreams and prioritize requests in a fast-paced environment
Comfort addressing ambiguity, such as shifting priorities or solving unfamiliar problems with limited documentation
Master's Degree in a quantitative field (Statistics, Economics, Computer Science, Math, etc.)
Benefits
Participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible to participate in a 401(k) plan
Eligible for various benefits
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
Benzinga.com
2026-02-13
2026-02-13
2026-02-13
Company data provided by crunchbase