Novo Nordisk · 4 hours ago
IT Solutions Technician
Clayton, NC
Full-time
Onsite
Mid Level
4+ years expNovo Nordisk is a global leader in diabetes care, dedicated to improving the quality of life for millions. The IT Solutions Technician role involves providing operational support within a cross-functional IT infrastructure team, ensuring effective desktop and network operations for manufacturing and business processes.
BiotechnologyHealthcarePharmaceuticalHealth CareMedical
Responsibilities
Responsive end-user support
Hands-on support for manufacturing & business network operations
Support mobile operations devices (barcode scanners & PCs) & end users
Support local QC laboratory IT systems
Manage network backup operations
Serve as bridge between desktop support & IT infrastructure
Inventory control of patch cables, video cables, peripherals & other IT items
Manage relationships with customers, corporate management, & external vendors/contractors
Comply with internal & external regulations & procedures
Follow all safety & environmental requirements in the performance of duties
Work independently when required
Document & deploy standard practices around networks & cabling to ensure no single person points of failure
Accomplish daily activities in project mode & later in operational mode
Other accountabilities, as assigned
Qualification
Required
AS/AA in Computer Science, Information Technology or related field
Minimum four (4) years of IT experience
Windows O/S
Cisco Access Points, Switches
Cisco Modular Stacking
Operational experience – actual usage of network equipment in an operating facility; network cable management experience
Preferred
Bachelor's Degree in Computer Science, Information Technology or related field
IT Utilities including operational experience
IT Security including settings, patching, user support
IT infrastructure to be used for manufacturing systems
Six Sigma méthodologies
GxP Pharmaceutical Environment Experience
Cisco or equivalent certifications
Excellent problem-solving skills
Excellent customer service skills
Strong project management skills
Excellent oral & written communication skills
Benefits
Health Insurance, Dental Insurance, Vision Insurance – effective day one
Guaranteed 8% 401K contribution plus individual company match option
Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
Free access to Novo Nordisk-marketed pharmaceutical products
Tuition Assistance
Life & Disability Insurance
Employee Referral Awards
Company
Novo Nordisk
Novo Nordisk is a healthcare company that produces and distributes insulin and other diabetes drugs to treat chronic diseases.
10001+ employees
H1B Sponsorship
Novo Nordisk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (21)
2023 (13)
2022 (10)
2021 (9)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$22M2018-12-05Post Ipo Equity· $22M
1981-07-09IPO
Leadership Team
Lars Fruergaard Jørgensen
President and CEO
Lars Sorensen
President & CEO
Recent News
2026-02-13
Longevity.Technology
2026-02-13
Silicon Republic
2026-02-13
Company data provided by crunchbase