TD · 8 hours ago
Small Business Senior Product Analyst (US) - Issues Mgmt. & Remediation
United States
Full-time
Remote
Senior Level
$72K/yr - $108K/yr
5+ years expTD Bank is one of the world's leading global financial institutions, and they are seeking a Senior Product Analyst to contribute to the business strategy by supporting product development tactics. The role involves providing strategic input, acting as a subject matter expert, and ensuring compliance with regulatory requirements.
FinanceBankingFinancial ServicesWealth Management
Responsibilities
The Senior Product Analyst contributes to the business strategy by supporting tactics for product development and to acquire/retain business for their specific product group
The Senior Product Analyst offers advice, recommendations, solutions and consulting at a broad functional level across product management accountabilities based on reporting and analysis
Provides first level strategic input and advice for activities in other business/functional areas, and guidance and advice to others on area of expertise
Acts as Subject Matter Expert for product-related inquiries and to review/recommend product details for customer collateral, including internal and external sources (Intranet, Internet, brochures, customer letters, marketing material, welcome packages)
Integrates the broader organizational context into advice and solutions within own area
Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
Uses advanced methods to contribute to new solutions and recommends standards against which others will operate
Works within broad guidelines/policies and independently performs tasks from end to end
Work performed under moderate management guidance and supervision
Key resource in delivering day-to-day projects and initiatives
Maintains up to date awareness of regulatory, competitive and industry landscape to obtain market insights; Assesses where gaps exist, supports the implementation of solutions which meet or exceed customer expectations
Provides input to Product Managers through conducting forecasting and modelling activities to support the planning process
Supports the development, implementation and understanding of training material, procedures for new products and/or processes
Develops and maintains customer and employee-facing documentation and communication materials in conjunction with key partners, i.e. Marketing, CAPA
Conducts impact assessments (on customers, operations & financials) when changes affecting our products are proposed
Acts as an escalation point for customer, process or operational issues, and further escalates as required to management
Liaises with various partners and stakeholders in the resolution of issues
Recommends and champions strategies to enhance the customer experience
Recommends solutions to improve the product, pricing, service, and/or process
Interacts with vendors and other external parties for business function management
Liaises with various partners to understand front-line trends (Whiteboard, Phone Channel call listening, etc.) identifying opportunities to improve the customer and employee experience
Adheres to enterprise frameworks or methodologies that relate to activities for own business area
Understands and contributes to the achievement of the business strategy, goals and objectives
Supports the Product Manager or Senior Product Manager with product profitability analysis, market trends, pricing, distribution support, policy analytics, and the creation of business cases
Compiles and analyzes key performance statistics when required
Conducts ongoing industry and competitive analysis to obtain market insights
Adheres to internal policies/procedures and applicable regulatory guidelines
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
Conducts impact assessments (on customers, operations & financials) when changes affecting products are proposed
Assists with new projects and provides input into the review of business requirements, including supporting technology initiatives
Provides first level strategic input and advice for activities in other business/functional areas, and guidance and advice to others on area of expertise
Acts as Subject Matter Expert for product-related inquiries and to review/recommend product details for customer collateral, including internal and external sources (Intranet, Internet, brochures, customer letters, marketing material, welcome packages)
Ensures all products are in compliance and meet all regulatory requirements
Is knowledgeable of and complies with Bank and Industry Codes of Conduct
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Qualification
Required
Undergraduate degree or product management certificate and/or
5+ years of relevant experience (channel/distribution, finance, control partners, technology)
Proficient knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence
Expert level professional role requiring in-depth knowledge/expertise in own domain/field of specialty and working knowledge of broader related areas
Integrates the broader organizational context into advice and solutions within own area
Knowledge of current and emerging competitor and market trends
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Skill in using analytical software tools, data analysis methods and reporting techniques
Skill in using computer applications including MS Office
Ability to handle confidential information with discretion
Preferred
Experience in issues management, mitigation, and remediation
Curious and comfortable speaking up to question and challenge processes
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).
10001+ employees
H1B Sponsorship
TD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$65MKey Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M
Leadership Team
Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
F
Foster Glenn
Senior Vice President Technology and Data Risk Management
Recent News
2026-01-24
2026-01-24
Company data provided by crunchbase