Infosys · 10 hours ago
Datacenter Operations Engineer
Twinsburg, OH
Full-time
Onsite
Mid Level
3+ years expInfosys is a global leader in next-generation digital services and consulting. They are seeking a Datacenter Operations Engineer who will be responsible for supporting data center operations, including installation, troubleshooting, and maintenance of IT hardware and infrastructure.
Cloud ComputingConsultingSoftwareInformation TechnologyInformation ServicesIT Management
No H1B
Responsibilities
Experience with Hands and feed support for Data Center operations
Candidates must be available to work onsite on a rotating /fixed shift timings at respective Datacenter to provide support
Candidate must be available to work on a rotating shift schedule to provide support at Datacenter
New Installations of IT devices:
Rack and stack of IT devices
Configure ILO / IDRAC on servers / network gear. Ping tests of all ILO connections
Certifications on Data center operations and cabling
Install trunks and patch cords, panels and power cables as required to support additional capacity
Perform all, IT audits, annual DC track and Tape audits
Vendor access approval for break fix activity and facility repairs
Provide on call support and emergency onsite coverage (may be extended time frame)
Break / Fix repairs:
Attend crises calls for troubleshooting cables and /or hardware issues
Troubleshooting, isolating and repairing of all cables (SM, MM and copper)
Participate and execute assigned change requests
Removal and installation of parts from inside of IT hardware to include but not limited to: ○ NIC’s ○ SFP’s ○ Memory ○ Hard Drives
Decommissions and Cabling:
The removal of all patch cords from end to end of the cable path, to include both ends of patch panel connections
Remove old hardware from equipment racks and prepare for disposal per the decommissioning process
Removable media (disk) disposal tracking and destruction
Blancco wipe process procedures, Shredding, ADR/ERI tracking and coordination
Entries into Hardware Receiving System:
Package pickup and delivery to include large shipments on the loading docks or mailrooms
Coordinate / prepare for shipment and transfer of equipment to other locations
Move (Lift and shift) hardware to the appropriate storage locations after HRS updated
RMA all parts as required including tracking of those parts using HRS tool
Hardware shipment receiving / tracking of all IT devices, and parts
Large assets are tracked in both HRS and DC Tracks
Qualification
Required
Candidate must be located within commuting distance of Twinsburg, OH or be willing to relocate to the area. This position may require travel in the US
Bachelor's degree (Non-Engineering) or foreign equivalent required from an accredited institution
At least 3 years of IT experience
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Experience with Hands and feed support for Data Center operations
Candidates must be available to work onsite on a rotating /fixed shift timings at respective Datacenter to provide support. It includes both on demand onsite support, and extended shift coverage as needed
Candidate must be available to work on a rotating shift schedule to provide support at Datacenter. Shift 1 06:00–15:00 PST Shift 2 14:00–23:00 PST Shift 3 22:00–07:00 PST
New Installations of IT devices:
Rack and stack of IT devices
Configure ILO / IDRAC on servers / network gear. Ping tests of all ILO connections
Certifications on Data center operations and cabling
Install trunks and patch cords, panels and power cables as required to support additional capacity
Perform all, IT audits, annual DC track and Tape audits
Vendor access approval for break fix activity and facility repairs
Provide on call support and emergency onsite coverage (may be extended time frame)
Break / Fix repairs:
Attend crises calls for troubleshooting cables and /or hardware issues
Troubleshooting, isolating and repairing of all cables (SM, MM and copper)
Participate and execute assigned change requests
Removal and installation of parts from inside of IT hardware to include but not limited to: ○ NIC's ○ SFP's ○ Memory ○ Hard Drives
Decommissions and Cabling:
The removal of all patch cords from end to end of the cable path, to include both ends of patch panel connections
Remove old hardware from equipment racks and prepare for disposal per the decommissioning process
Removable media (disk) disposal tracking and destruction
Blancco wipe process procedures, Shredding, ADR/ERI tracking and coordination
Entries into Hardware Receiving System:
Package pickup and delivery to include large shipments on the loading docks or mailrooms
Coordinate / prepare for shipment and transfer of equipment to other locations
Move (Lift and shift) hardware to the appropriate storage locations after HRS updated
RMA all parts as required including tracking of those parts using HRS tool
Hardware shipment receiving / tracking of all IT devices, and parts
Large assets are tracked in both HRS and DC Tracks
Preferred
Collaborate with Technology team members to ensure efficient operation of the organization's Datacenter operations environment
Receive and respond to incoming calls, messages, emails and/or work orders regarding datacenter operations problems
Ensure that work is carried out within agreed service levels and in accordance with project guidelines
Explain and document technical issues in a clear way to technical teams, business stakeholders
Experience and desire to work in a Global delivery environment
Good Communication and Analytical skills
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
2026-02-13
2026-02-13
Business Standard India
2026-02-12
Company data provided by crunchbase