YRCI · 5 hours ago
Information Technology Manager
Reston, VA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expYRCI is a company seeking a hands-on IT leader for their Information Technology Operations and Security. The Manager will oversee daily IT operations, security, and reliability, while managing infrastructure, cybersecurity execution, end-user support, and vendor management.
FinanceConsultingHuman ResourcesInformation TechnologyFinancial Services
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Marcus DeJesus
Responsibilities
Own day-to-day administration of Microsoft Azure and Microsoft 365 Government Community Cloud (GCC) environments, including identity, security, networking, and endpoint management
Perform hands-on system configuration, maintenance, monitoring, and troubleshooting
Manage provisioning, lifecycle management, and security of laptops, mobile devices, and peripherals
Administer identity, device enrollment, and endpoint security using tools such as Microsoft Entra ID, Microsoft Intune, Windows AutoPilot, and Microsoft Company Portal
Administer and maintain on-premises network infrastructure, including Fortinet firewalls, Virtual Private Network (VPN) connectivity, and secure wireless (Wi-Fi) networks
Ensure high availability, performance, and reliability of IT systems and services
Implement and maintain security controls aligned with National Institute of Standards and Technology (NIST) 800-171 and CMMC Level 2 requirements
Maintain System Security Plan (SSP), Plan of Action Milestones (POA&M), and compliance evidence in audit-ready condition
Configure, monitor, and respond to security controls and alerts using Microsoft security platforms such as Microsoft Defender for Cloud, Defender for Endpoint, and Microsoft Purview
Monitor security events, manage incidents, and coordinate remediation
Partner with leadership on risk identification and mitigation strategies
Ensure the IT team provides outstanding customer service to internal and external stakeholders
Own the day-to-day operation of the IT helpdesk, including ticket intake, prioritization, escalation, and resolution
Personally handle and resolve helpdesk tickets, particularly escalations, complex issues, security-related incidents, and periods of high-ticket volume
Provide timely resolution of end-user issues across hardware, software, identity, collaboration tools, and cloud services
Develop and improve helpdesk processes, documentation, and self-service resources to increase efficiency and reduce recurring issues
Develop and deliver user training and security awareness initiatives
Manage relationships with cloud providers, Managed Services Provider (MSP), and security vendors
Negotiate contracts, control costs, and ensure service quality
Track IT assets, licenses, and subscriptions to ensure cost efficiency and compliance
Directly oversee IT staff and/or contractors
Mentor team members and promote operational excellence
Support IT budgeting, forecasting, and cost optimization
Provide regular operational, security, and risk reporting to the CFO
Collaborate with internal teams on selection, evaluation and implementation of new systems and platforms as needed
Manage collaboration and content platforms including Microsoft Teams and Microsoft SharePoint, ensuring secure access, data protection, and user adoption
Act as a trusted technology partner to ensure solutions are practical, secure, and well-adopted
Support technical inputs for proposals and government solicitations
Participate in business continuity, disaster recovery, and Continuity of Operations Plan (COOP) planning
Ensure IT operations align with business priorities, security requirements, and contractual obligations
Qualification
Required
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
10+ years of progressive IT experience with significant hands-on operational responsibility
Strong experience managing Microsoft Azure and Azure Gov and Microsoft 365 GCC environments
Knowledge of NIST 800-171 and CMMC Level 2 requirements
Experience supporting government contracting environments and sensitive data
Strong communication, documentation, and vendor management skills
Obtain and maintain a government security clearance
Work onsite approximately 1-2 days per week as required
Company
YRCI
YRCI is a management consulting company providing human capital and acquisition support services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Hans Jaeger
Chief Executive Officer
Matt Hoyt
Vice President & Deputy CFO
Recent News
Company data provided by crunchbase