Brown & Brown · 12 hours ago
Workers' Compensation Claim Manager
Tacoma, WA
Full-time
Onsite
Mid Level
$28.85/hr - $36.06/hrBrown & Brown is seeking a Workers Compensation Claims Manager to join our growing team. The WC Claims Manager will have the primary responsibility for renewal contracts, client deliverables, and consulting services for a book of business, requiring a working knowledge of Labor & Industries regulations and rating rules.
Insurance
Responsibilities
Responsible for development and maintenance of primary relationship with clients
Provide consulting on risk management and cost containment members for customers in the assigned book of business
Coordinate and collect contracts and applications as needed for renewal/enrollment of customers
Assist with and collaborate with team on return-to-work program implementation for customers
Coordinate customer access to safety and loss control resources offered by Brown & Brown
Work closely with Claim Managers and WC Analysts regarding customer service needs
Prepare client deliverables and support service tasks for a book of business
Keep abreast of developments in state statutes and their impact on our L&I clients
Consistently meet all Brown & Brown established quality control procedures and timelines
Actively participate in social, civic, and trade organizations to represent Brown & Brown's community/client commitment
Maintain accurate and timely documentation of communications and insurance documents as required
Qualification
Required
Working knowledge of Labor & Industries regulations and rating rules
Responsible for development and maintenance of primary relationship with clients
Provide consulting on risk management and cost containment members for customers in the assigned book of business
Coordinate and collect contracts and applications as needed for renewal/enrollment of customers
Assist with and collaborate with team on return-to-work program implementation for customers
Coordinate customer access to safety and loss control resources offered by Brown & Brown
Work closely with Claim Managers and WC Analysts regarding customer service needs
Prepare client deliverables and support service tasks for a book of business
Keep abreast of developments in state statutes and their impact on our L&I clients
Consistently meet all Brown & Brown established quality control procedures and timelines
Actively participate in social, civic, and trade organizations to represent Brown & Brown's community/client commitment
Maintain accurate and timely documentation of communications and insurance documents as required
Excellent oral and written communications skills
Analytical, detail-oriented, with a commitment to accuracy. Must be able to self-check work
Good people skills and ability to work well in a team environment
Self starter
Highly organized and deadline focused
Proficient with Microsoft Tools, Outlook, Word, especially Excel and PowerPoint
Preferred
College degree
Experience with Washington workers' compensation
Experience with commercial insurance industry basics
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
Founded in 1939
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
Recent News
2025-10-07
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