Impyrian · 6 hours ago
AV SERVICE TECHNICIAN
United States
Full-time
Onsite
Senior Level
5+ years expImpyrian is committed to excellence and digital transformation, seeking an AV Service Technician to provide service-level attention to customer needs. The role involves troubleshooting, repairing, and maintaining electronic equipment, while ensuring effective communication with customers and team members.
ConstructionCyber SecurityIndustrialSoftwareInformation TechnologyIndustrial Engineering
No H1B
U.S. Citizen Only
Responsibilities
Troubleshoots, repairs, and maintains electronic equipment such as audio, video, sound, lighting, and projection systems, as well as other systems as required
Thorough knowledge of protocols and AV design, including signal flow, H.323, H.264, SIP, WebRTC, and H.239 duo-video, video bridging and gateways, and applicable platforms, including WebEx, Zoom, and Microsoft Teams
Networking experience with setup and servicing commercial-grade networking devices: Waps, Routers, Wi-Fi bridges, Managed switches, and VLANs
Responsible for installing, terminating, and optimizing the cabling, associated devices, computers, digital technology, and commercial off-the-shelf technologies as required by scope and design
Excellent knowledge of networking addressing schemes and network integration. Experience in IP cameras, and IP access control. Must have experience in PTZ camera installation and servicing
Provide technical instruction and assistance to customer representatives regarding installation, operation, repairs, and maintenance
Responsible for troubleshooting mechanical and electrical equipment
Work directly with customers to investigate, troubleshoot, and diagnose technical product problems
Provide written customer-ready documentation of all analyses performed with root cause/corrective actions identified
Qualification
Required
Minimum of 5 years of experience installing and supporting A/V systems and digital signage solutions
Must be Certified Technology Specialist (CTS) and CTS-I certified for this position
Technical Degree or equivalent experience
Strong verbal and written communication skills
Capable of frequent interaction with team members, customers, and vendors
Strong analytical and problem-solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment
Ability to problem-solve complex installation issues and present solutions for approval
Self-starter who takes initiative and requires minimal supervision
Thorough knowledge of protocols and AV design, including signal flow, H.323, H.264, SIP, WebRTC, and H.239 duo-video, video bridging and gateways, and applicable platforms, including WebEx, Zoom, and Microsoft Teams
Networking experience with setup and servicing commercial-grade networking devices: Waps, Routers, Wi-Fi bridges, Managed switches, and VLANs
Responsible for installing, terminating, and optimizing the cabling, associated devices, computers, digital technology, and commercial off-the-shelf technologies as required by scope and design
Excellent knowledge of networking addressing schemes and network integration. Experience in IP cameras, and IP access control. Must have experience in PTZ camera installation and servicing
Provide technical instruction and assistance to customer representatives regarding installation, operation, repairs, and maintenance
Responsible for troubleshooting mechanical and electrical equipment
Work directly with customers to investigate, troubleshoot, and diagnose technical product problems
Provide written customer-ready documentation of all analyses performed with root cause/corrective actions identified
Driver's license required, safe driving record
Ability to attain and retain a suitability clearance
Preferred
AVIXA, Crestron, Extron, BiAmp, or AMX knowledge preferred; certifications a plus!
Knowledge of construction documentation and blueprint reading
Experience working with multiple departments and managing multiple tasks concurrently
Working knowledge of Crestron, Extron, and AMX is a plus
Experience supporting government customers on-site in government facilities
Benefits
Excellent benefits package
Ample growth opportunities
Company
Impyrian
Impyrian provides IT & software services to engineering & construction services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Norman Sheriff II
Managing Partner
Tanice" T.K." Gonsalves
Managing Partner & Co-Owner
Company data provided by crunchbase