Safe Flight Instrument, LLC · 7 hours ago
IT Technician
White Plains, NY
Full-time
Onsite
Entry Level
$20/hr - $30/hr
1+ years expSafe Flight Instrument, LLC is a leader in aviation safety and flight performance systems, founded in 1946. They are seeking an IT Technician to support the IT Systems Manager by providing technical assistance to employees and delivering help desk and remote support, while also diagnosing IT issues and implementing solutions.
AerospacePublic SafetyManufacturingSales
Responsibilities
Install, configure, and verify software applications
Provide support for project-related tasks as assigned
Troubleshoot and resolve end-user technical issues
Document technical procedures clearly and thoroughly to ensure consistent support, knowledge sharing, and repeatability of IT tasks
Install and configure computer peripherals and related equipment
Install, configure, and deploy PCs
Provide phone-based technical support for remote and off-site users
Procure hardware and software through the company’s purchase order process
Administer and maintain user accounts
Participate in departmental collaboration and information sharing
Onboard new employees and offboard departing employees as required
Provide regular status updates to managers and end users
Support the company’s compliance with cybersecurity policies, protocols, and industry best practices
Identify opportunities to streamline processes, improve efficiency, and reduce costs through workflow improvements, task consolidation, or process reengineering
Understand and support the company’s business and IT strategic objectives
Adhere to all safety and health rules and regulations as directed by the supervisor
Follow and comply with all procedures outlined in the company’s security policies
Qualification
Required
Strong foundational skills in Information Technology
Solid analytical and problem-solving abilities
Hands-on experience providing technical support
Excellent written and verbal communication skills
Prior experience creating clear, comprehensive technical documentation
Ability to work independently as well as collaboratively within a technical team
1–2 years of experience in a technical support role
High School Diploma or GED required
Preferred
Relevant IT certifications or a degree in Information Technology (or related field)
A college degree or coursework in computer science or a related field is preferred
Benefits
Employer-funded health care
On-site lunch program
401K contribution
Wellness and Education Reimbursement
Paid-time off
Sick time
Various other programs
Company
Safe Flight Instrument, LLC
Keeping pace with emerging technologies while working closely with customers to innovatively solve unique problems.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase