Chenega MIOS SBU · 9 hours ago
Senior AV/VTC Engineer
Honolulu, HI
Full-time
Onsite
Senior Level
6+ years expChenega Military, Intelligence & Operations Support (MIOS) is seeking a Senior AV/VTC Engineer to support large-scale government operations. The role involves evaluating, designing, and maintaining video teleconferencing equipment systems, while leading a team and providing client consulting and training.
Defense & Space
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as team lead for onsite engineering personnel and customer liaison on
Provide life cycle refresh projections for AV/VTC infrastructure and AV equipment build-out
Provide support and services in the AV Engineering Team supporting a DoD organization with video-teleconferencing services
Conduct site surveys to establish AV/VTC systems and equipment customer
Provide on-site support primarily at customer site locations and provide occasional alternate or satellite site support and/or travel as
Resolve system operational problems by troubleshooting and performing fault
Repair, replace, or reprogram faulty equipment, as
Perform setups, tests, adjustments, operations, and shutdowns of equipment in support of AV/VTC sessions
Provide client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment
Act as equipment custodian and perform inventory asset management and accountability functions
Responsible for the generation of and compliance with customer organization and contractual recurring daily, weekly, and monthly reporting requirements, non-recurring, and special reports
Develop and implement metrics capture processes and procedures, quality control and assurance processes and procedures, and perform other tasks as assigned
Demonstrate proficiency, accuracy, and attention to detail for assigned duties
Complete annual company and customer training requirements
Record labor hours daily
Other duties as assigned
Qualification
Required
High school diploma or GED equivalent
6+ years of current experience in designing, installing, and configuring enterprise desktop VTC deployments
Must have senior experience in configuring, maintaining, and sustaining Extron, Crestron, AMX, and Cisco UC/VTC technologies
COMPTIA A+, Network+, or Security+ certification required
TS/SCI clearance is required with SCI eligibility
Must be able to apply Security Technical Implementation Guides (STIG) requirements on UC technologies
Understanding of Department of Defense Intelligence Agency (DIA) TTPs, Defense (DOD), and DISA VTC requirements
Must be able to resolve basic and advanced troubleshooting on Cisco UC technologies
Knowledge of AV/VTC sessions, call managers, scheduling, and AV/VTC services with outside agencies for executive-level users
Ability to perform duties in the DoD classified and unclassified environments, including the use of KIV-7 encryption keys for ISDN/IP classified connectivity
Experience with IEEE 802.3 Ethernet, TCP/IP, QoS, ISDN, Firewall Traversal, SIP, H.323, relevant video standards, and DoD Video Security Technical Implementation Guides (STIG) processes, and familiarity with and ability to comply with the Defense Information Systems Agency (DISA) operational
Working knowledge of SIP, ISM, H232, H320, H460, TLS, RTP, SRTP, TCP/IP and UDP, content control protocols, video compression standards, packet analyzers, routing protocols, and networking fundamentals, Tandberg, Polycom, and Cisco video and voice technologies
Full working knowledge of commercial construction methods, like ceiling deck constructions, wall framing, structural engineering, electrical wiring, and cable/fiber installation
Familiar with AR 25-1 and DoD PAM 25-91
Experience with Cisco Unified Communications Manager/Cisco Meeting Server Technologies Operations and Maintenance
Experience with multi-security classified and unclassified IP video teleconferencing/presentations
Senior experience with networking, LAN/WAN, and Telecommunications Industry Association (TIA) cabling standards
Proficient in Microsoft Office, including PowerPoint, Word, Excel, Access, and Outlook
Knowledge of TCP/IP network routing and switching
Must have the ability to attend all customer in-person meetings and conferences as requested
Must have the ability to communicate with others effectively, both orally and in writing
Ability to multitask in a high-stress, performance-based environment
Ability to establish priorities and meet established deadlines
Maintain a high level of integrity and accountability
Possess strong problem-solving and leadership skills
Ability to travel CONUS and/or OCONUS up to 10% as required
Preferred
A BA/BS in the information technology field is preferred
Knowledge or experience with AMX, Crestron, or Extron control systems
Experience with any of the following programming languages: C+, C++ or C#, Visual Basic, or HTML
Experience with the industry's audio Digital Signal Processors (DSPs)
Knowledge of wireless technologies
Experience with DITSCAP/8500.2 IA controls desired
Understanding of PKI
Company
Chenega MIOS SBU
Chenega Corporation’s MIOS Strategic Business Unit (SBU) provides innovative solutions for federal, DOD, and commercial customers around the globe.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chet Husk
Chief Technical Officer
Sarah Bruno, SHRM-CP
Human Resources Business Partner
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