Guidehealth · 14 hours ago
Practice Success Operations Coordinator
United States
Full-time
Remote
Mid Level
$24/hr - $30.88/hr
4+ years expGuidehealth is a data-powered healthcare company focused on operational excellence. The Practice Success Operations Coordinator plays a pivotal role in driving operational consistency and performance management across the company's network of independent physician practices, providing advanced operational and analytical support.
Artificial Intelligence (AI)HealthcareInformation TechnologyHealth CareMedical
Responsibilities
Support the operationalization of practice implementation and performance management strategies
Assist with the ongoing monitoring of key performance indicators across value‑based care programs (HEDIS Quality, total cost of care, clinical outcomes, utilization, and engagement)
Maintain, produce, and validate monthly practice scorecards and dashboards
Identify trends, performance gaps, and operational risks; escalate insights to leadership
Support preparation for quarterly business reviews (QBRs), performance reviews, and leadership updates
Coordinate and execute Practice Success governance and pillar meetings
Manage complex scheduling needs across leadership, internal teams, and practice partners
Prepare agendas, compile pre-read materials, and track follow-up actions
Document discussions, decisions, and next steps to ensure accountability
Maintain accurate and timely data across CRM platforms, SharePoint, and performance tracking systems
Compile and validate data inputs for practice reporting and internal dashboards
Produce recurring and ad hoc reports to support implementation, performance monitoring, and decision‑making
Ensure data integrity and consistency across documents, systems, and dashboards
Serve as an operational point of contact for routine practice communications
Coordinate distribution of newsletters, updates, surveys, and educational materials
Track documentation, responses, and outstanding practice deliverables
Triage and route practice inquiries to appropriate internal teams
Track onboarding milestones, timelines, and deliverables for new practice partners
Maintain project plans and dashboards supporting implementation and ongoing success initiatives
Assist in developing SOPs, workflows, and practice success playbooks
Contribute to process improvement efforts to enhance service delivery and operational efficiency
Support cross‑functional initiatives related to value‑based care implementation, engagement, and performance optimization
Provide analytical and operational support for pilots, new programs, and evolving practice success models
Qualification
Required
Bachelor's degree preferred (or equivalent experience)
4–7 years of experience in healthcare operations, project management, practice support, value‑based care, HEDIS Quality, or related performance management roles
Experience supporting physician practices or working within value‑based care organizations strongly preferred
Advanced proficiency in Microsoft Excel, PowerPoint, and Outlook
Experience managing calendars, meetings, and complex workflows
Comfortable working with CRMs, reporting tools, and collaboration platforms
Experience with SharePoint or similar document management systems
Strong analytical capabilities and data organization skills
Exceptional organizational and execution skills
Strong professional presence in externally facing situations
Ability to manage competing priorities in a fast-paced environment
Strong written and verbal communication skills, including executive-ready materials
Proactive problem-solver with consistent follow‑through
Ability to work independently while partnering closely with leadership
High discretion with sensitive clinical, financial, and performance data
Benefits
Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.
Company
Guidehealth
Guidehealth offers healthcare solutions focusing on patient care, provider support, and technology integration.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$24MKey Investors
Emory Healthcare,Memorial Hermann Health SystemMemorial Hermann Health System
2025-06-10Series Unknown· $10M
2024-08-06Seed· $14M
Leadership Team
Sanjay Doddamani
Founder and CEO
Roger Ou
Chief Financial Officer
Recent News
2025-10-17
2025-09-12
Company data provided by crunchbase