Smarte Carte · 11 hours ago
Operations Supervisor - Charlotte, NC Full-Time
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts and other guest services. The Operations Supervisor is responsible for supporting daily operations and supervising production and warehouse activities, ensuring tasks are completed accurately and on schedule while addressing operational issues as they arise.
RetailConsumer GoodsConsumerConsumer Electronics
Responsibilities
Support and participate in daily production, warehouse, and logistics operations
Provide day-to-day supervision of production and warehouse staff
Coordinate inbound and outbound shipments and support receiving and shipping activities
Monitor workflows, schedules, inventory, and material movement to maintain efficiency
Address routine operational, logistics, and personnel issues as they arise
Support adherence to safety, quality, and operational standards
Assist with process improvements, documentation, and basic operational reporting
Support cycle counts, physical inventory audits, and material accuracy
Enter, review, and update customer orders to ensure accuracy and timely processing
Other duties as assigned
Qualification
Required
Minimum of 3 years of experience in operational function such as manufacturing, logistics, distribution, process improvement, etc
Minimum of 2 years of direct management experience and the ability to manage across a wide range of capabilities and personalities
Experience with ERP systems
Hands-on experience with order entry, data accuracy, and maintaining operational records
Experience coordinating basic logistics activities, including shipping and receiving support
Working knowledge of production, warehouse, and logistics operations
Ability to support day-to-day operational activities and follow established workflows
Understanding of order processing, inventory tracking, and material movement
Ability to perform accurate data entry and maintain reliable operational records
Ability to supervise daily work activities and provide routine guidance to staff
Ability to identify, communicate, and help resolve routine operational issues
Strong attention to detail and organizational skills
Ability to follow established procedures, policies, and safety standards
Effective verbal and written communication skills
Proficiency with Microsoft Office applications
High school diploma or GED required; combination of education, training, and experience will be considered
Valid Driver's license required
Ability to obtain Airport and/or Postal Service Badge
Walk and stand for duration of shift
Lift 50+ lbs. to waist height
Push/Pull 75 – 100 lbs
Some travel may be required
Preferred
NetSuite experience a plus
Familiarity with ERP systems
Benefits
Group Health & Dental Insurance
Company Paid Life Insurance
Company Paid Short-term Disability
Matching 401k
Paid Time Off
Paid Holidays
Wellness Program
Company Outings
Company
Smarte Carte
Smarte Carte is a provider of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs.