NEOGOV · 5 hours ago
Information Technology Technician I/II
Santa Barbara, CA
Full-time
Onsite
Entry, Mid Level
$69K/yr - $91K/yr
2+ years expThe City of Santa Barbara is committed to providing excellent support to its employees and the community. The Information Technology Technician I/II role is responsible for supporting the Police Department's computer systems, determining user needs, and performing technical duties related to hardware and software configuration and maintenance.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
Responsibilities
Serves on the Versadex RMS sustainment committee and provides continuous updates, training, and innovative solutions
Report and track crime and other Police Department-related statistics
Maintain and support various databases and software programs
Coordinate among a variety of law enforcement agencies in the area, providing technical assistance with assigned software systems
Perform technical and administrative support of data processing, researching and examining crime data, and all other duties as assigned
Qualification
Required
Basic principles and methods of personal computer configuration and operation
Basic principles and methods of computer networking hardware
Basic principles of computer science
Computer peripherals and accessories
A variety of software programs
Modern office procedures, methods, and computer equipment
Assist in troubleshooting PC hardware and software problems and effect a solution
Assist in training computer users on computer software programs
Understand and follow oral and written instructions
Communicate clearly and concisely, both orally and in writing
Establish and maintain effective working relationships with those contacted in the course of work
Some personal computer experience including working with a variety of software programs
Equivalent to the completion of the twelfth grade supplemented by specialized training in computer science or a related field
Principles and methods of computer configuration and operations
Principles and methods of computer networking hardware
Principles of data communications standards and implementation
Perform complex and journey-level computer support activities
Troubleshoot hardware and software problems and effect solutions
Train computer users
Operate a variety of computers, including a variety of software programs
Two years of increasingly responsible computer support experience, including installation and maintenance activities and working with a variety of software programs
Equivalent to the completion of the twelfth grade supplemented by specialized training in computer science or a related field
Benefits
Competitive pay
Comprehensive health and welfare benefits
Retirement
Paid time off
Flexible work policies
Commuter support
Training and educational reimbursement
The City is a member of the Coastal Housing Partnership, which offers home loan assistance and rental reductions.
A standard 9/80 schedule is observed, with most offices closed every other Friday.
Flexwork/Telecommuting is available.
Bilingual pay may be available at a rate of $64 / pay period.
Vacation is accrued at 96 hours / year, increasing with City service.
Personal leave (32 hours) is provided each July 1st at the start of the fiscal year (pro-rated the first year).
Sick leave is accrued at the rate of 96 hours / year.
Holidays: 12 holidays are observed / year. Paid holiday time is awarded at the employee’s applicable schedule, i.e., 9/80, 4/10, etc.
Retirement: The City does not participate in Social Security.
Insurance including medical, dental and vision benefits are available under a group plan.
Cafeteria 125 Plan: Employees who opt-out of the group insurance coverage or who select employee only coverage may be eligible for a cash pay-out of up to $362.38 / month.
Life and AD&D Insurance: City-paid term life insurance and accidental death and dismemberment ($50,000 each) are provided.
Employee Assistance Program: A City-paid EAP is available for employees and members of their household.
Long-term Disability Insurance is provided.
State Disability Insurance (SDI) and Paid Family Leave (PFL) is provided. Employee pays 1.1% of salary. For 2025, the anticipated SDI/PFL rate is 1.2% of salary.
Deferred Compensation Savings Plans (457) are available to employees through a deferred compensation program.
Uniforms will be provided by the City to those employees required to wear a uniform.
Employee must pay an amount equal to 1.45% of salary toward Medicare. An equal amount is paid by the City.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase