Bath & Body Works · 8 hours ago
Project Manager - Workforce Management
Columbus, OH
Full-time
Hybrid
Mid Level
3+ years expBath & Body Works is committed to creating a culture of belonging and delivering exceptional experiences to customers. The Project Manager, Workforce Management will drive operational efficiency and sales growth by implementing Workforce Management tools and processes, collaborating with cross-functional teams, and ensuring effective staffing strategies.
BeautyRetailE-CommerceConsumer GoodsWellnessPersonal Care and HygieneShopping
No H1B
Responsibilities
Responsible for execution of primary work streams: Owns development of work plan, timeline, communication and gaining leadership alignment
Subject matter expert in Workforce Management and web-based labor application fundamentals. Supports schedule reviews, store communication, Field education, etc
Support Workforce Management team with labor/scheduling initiatives and projects. Facilitate cross-functional project and initiative alignment meetings
Collaborate with cross functional partners (Finance, Real Estate, etc.) to align staffing with labor strategy, budget, business trends, store complements and current HR and Compliance guidelines
Work cross-functionally to develop, gain support, implement and evaluate store labor models and payroll testing. Ability to analyze results and apply learnings
Work cross-functionally to implement, administer and test configuration and field usability of labor optimizing solutions
Support talent and staffing strategy for Fall, Spring and Peak volume days (e.g. Holiday)
Support Workforce Management field requests and issue resolution
Provide field leaders with tools and processes to assess/determine staffing numbers to support their region, district or store
Support Employment Compliance for BBW, providing input, feedback and communication
Evaluate, implement and train field leadership on Workforce Management tools and principles
Suggest, gain support, and implement ongoing enhancements in the labor-scheduling application with cross-functional and cross-brand partners
Coordinates field leader communication in partnership with field planning and communication team
Qualification
Required
3+ years of Project Management experience preferred
5+ years retail/in-store experience preferred
Knowledge of Workforce Management web-based labor optimizing solutions
Knowledge of store business and system processes, sales forecasting, and workload forecasting methodologies
Ability to elicit feedback from others
Ability to analyze, diagnose and solve problems of varying complexity
Ability to work in a team environment
Ability to deliver work under tight timelines and understand speed of work is critical to success
Excellent verbal and written communication skills. Ability to follow up and communicate with all levels of the organization
Demonstrates excellent time management, organization skills and attention to detail
Proficient in Microsoft Office Suite. Experience with Microsoft Project a plus
Ability to travel with overnight stays for store visits
Bachelor's degree or equivalent work experience
Benefits
Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
401k with company match and Associate Stock Purchase with discount
No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.
Tuition reimbursement and scholarship opportunities for post-secondary education programs
40% merchandise discount and gratis that encourages you to come back to your senses!
Company
Bath & Body Works
Bath & Body Works is a specialty retailer and a go-to place for gifts and goodies that delight customers. It is a sub-organization of L brands.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$524.64MKey Investors
Third Point Ventures
2022-12-08Post Ipo Equity· $524.64M
1982-12-23IPO
Leadership Team
Daniel Heaf
Chief Executive Officer
Francis Hondal
Board Member
Recent News
legacy.thefly.com
2026-02-12
Company data provided by crunchbase