Cigna Healthcare · 6 hours ago
HR Operations Director, HCM Applications & Projects - Hybrid
Cigna Healthcare is dedicated to improving the health and vitality of those they serve. They are seeking an HR Operations Director to drive the strategy and delivery of Workday and Benefits platforms, ensuring a seamless and employee-centered experience through effective project management and technology solutions.
Hospital & Health Care
Responsibilities
Lead the strategy and roadmap for Workday HCM, Compensation, and Benefits projects, ensuring systems are optimized for performance, usability, and scalability
Direct delivery for core initiatives such as annual compensation cycles, health and welfare enrollment, M&A implementations, divestitures, vendor integrations, and new feature deployments
Drive continuous improvement by identifying opportunities to streamline processes, enhance system functionality, and strengthen data quality
Oversee benefits operations including compliance (ACA), actuarial reporting, integrations, and special projects
Provide guidance to HR teams, PMOs, and external partners on project risks, issue resolution, and decision-making
Partner with ServiceNow platform leadership to advance connected HR technologies that improve the employee experience
Lead HR Operations vendor management activities including SOW oversight, change orders, delivery quality, and budget stewardship
Oversee Workday security administration, audits, mass data loads, and organizational structure updates
Collaborate on the strategy, implementation, and management of Cigna’s HR technology systems to drive innovation and ensure alignment of HR processes with strategic organizational objectives
Develop and mentor a team of HR Operations project managers and Workday data quality specialists, fostering growth, empowerment, and cross-functional experience
Qualification
Required
10+ years of experience in HR operations, Workday administration, or benefits delivery
Experience managing and developing a high performing team
Expertise in Workday HCM, Compensation, and Benefits functionality
Demonstrated success managing complex system implementations, integrations, and cross-functional initiatives
Strong communication skills with the ability to influence stakeholders in a highly matrixed environment
Proven vendor management and project leadership experience
Hands-on experience supporting mergers, acquisitions, and benefits transitions
Preferred
Bachelor's degree in a related field
Experience working with outsourced operations or major HR technology partners (e.g., Alight, Strada, Deloitte, Accenture)
Company
Cigna Healthcare
We are a health benefits provider that advocates for better health through every stage of life.
H1B Sponsorship
Cigna Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (442)
2024 (335)
2023 (324)
Funding
Current Stage
Late StageLeadership Team
Recent News
Hartford Business Journal
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2025-10-06
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