DeKalb County School District · 10 hours ago
Central Office _ Technician I, Information Technology (Information and Instructional Technology) 2025-2026
Decatur, GA
Full-time
Onsite
New Grad, Entry LevelDeKalb County School District is seeking an experienced and professional Technician I in Information Technology. The role involves providing technical support for a range of hardware and software, facilitating technical training, and performing duties under direct supervision as an entry-level individual contributor.
Primary/Secondary Education
Responsibilities
Provides technical support and resolves issues related to software, hardware, phone systems, and network connectivity for end-users
Assists with the maintenance, troubleshooting, and installation of technology equipment such as computers, laptops, Chromebooks, Macs, tablets, peripherals, and wireless technology
Oversees Local Area Network (LAN) and Wide Area Network (WAN) support at a basic competency level while ensuring proper network infrastructure functionality
Maintains accurate inventory records for technology equipment and administers asset management processes to ensure devices are accounted for and in working order
Responds to IT support tickets promptly and provides guidance to users on the effective use of technology
Ensures the timely resolution of incidents and service requests through various channels, including phone calls, emails, or in-person
Collaborates with school administrators or staff to meet their technological needs by providing guidance on IT-related matters as required
Performs administrative tasks related to technology management
Follows established standard operating procedures and systems to accomplish tasks
Performs additional duties as assigned
Qualification
Required
A High School diploma or GED is required
Preferred
Associate degree in Computer Science, Information Technology, or a closely related field is preferred
A+ certification or N+ certification is preferred
Company
DeKalb County School District
DeKalb County School District is Georgia’s 3rd largest preK-12 system, with 137 schools and centers, including school choice programs.
Founded in 2013
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Erick Hofstetter
Chief Operating Officer
Antwyn Brown
Deputy Chief Operations Officer
Recent News
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