The Computer Merchant, LTD (TCM) · 17 hours ago
Telecomm Analyst
Boston, MA
Full-time
Hybrid
New Grad, Entry Level
$60/hr - $63/hrThe Computer Merchant, LTD (TCM) is seeking a Telecomm Analyst to analyze and interpret telecommunications billing data. The role involves developing reports, managing contracts, and implementing process improvements to optimize telecommunications expenses.
Consumer GoodsHuman ResourcesInformation TechnologyConsumer ElectronicsStaffing Agency
Responsibilities
Analyze and interpret telecommunications billing data to ensure correct billing and identify cost-saving opportunities
Develop reports and presentations to present findings to management and stakeholders
Track and monitor key performance indicators (KPIs) related to telecommunications usage, costs, uptime and time to repair
Contract Management: Review contracts to ensure the MBTA receives the best possible rates and terms; knowledge of ITT72 a plus
Work with vendors to resolve billing disputes and service issues
Stay updated on the latest telecommunications technologies and industry trends
Process Improvement: Maintain accurate and up-to-date records of all telecommunications assets and services
Verify E-911 location information
Identify and implement process improvements to streamline telecommunications expense management
Qualification
Required
Analyze and interpret telecommunications billing data to ensure correct billing and identify cost-saving opportunities
Develop reports and presentations to present findings to management and stakeholders
Track and monitor key performance indicators (KPIs) related to telecommunications usage, costs, uptime and time to repair
Contract Management: Review contracts to ensure the MBTA receives the best possible rates and terms; knowledge of ITT72 a plus
Work with vendors to resolve billing disputes and service issues
Stay updated on the latest telecommunications technologies and industry trends
Process Improvement: Maintain accurate and up-to-date records of all telecommunications assets and services
Verify E-911 location information
Identify and implement process improvements to streamline telecommunications expense management
Benefits
Medical, dental and vision benefits
Dependent care flexible spending account
401(k) plan
Voluntary life/short term disability/whole life/term life/accident and critical illness coverage
Employee assistance program
Sick leave in accordance with regulation
Company
The Computer Merchant, LTD (TCM)
The Computer Merchant, LTD®, (TCM) is a Veteran-Owned, nationally recognized Information Technology & Software Engineering staffing and services firm.
Founded in 1980
501-1000 employees
H1B Sponsorship
The Computer Merchant, LTD (TCM) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
John Danieli
President & CEO
Recent News
2025-08-25
Company data provided by crunchbase