Nebraska Department of Health and Human Services · 8 hours ago
IT Business Systems Analyst - Web Solutions
The Nebraska Department of Health and Human Services is seeking an IT Business Systems Analyst to support DHHS Web Solution Applications. This role involves acting as a liaison between business users and IT developers to facilitate the development of new and enhanced system applications.
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Responsibilities
Work directly with business users to understand business objectives, gather detailed requirements, and document these into clear requirements
Work directly with business users to define and document user stories, functional requirements, and business goals related to web applications for technical developers
Recommend and implement strategies to enhance website functionality, user experience, and overall performance
Propose and design technical web applications, including website structure, features, and user flows, to meet business needs
Design reports and dashboards to meet business leader’s needs
Act as a liaison between application developers, business users, and vendors to analyze, and design new or improved systems functionality
Research, analyze and communicate existing business processes to business users
Work with technical architects to propose sound technical solutions to business users
Responsible for creating and executing detailed system test cases to validate that all requirements have been met
Responsible for creating and maintaining system and training documentation
Provide IT production support to business end users by responding to questions, investigating system issues, testing changes/corrections to the system, and providing resolutions for issues
Qualification
Required
Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications
Preferred
Associate or bachelor's degree in information systems, Information Technology, Business, Computer Science or related field
5+ years working as a business / solutions analyst
Experience in full scale web design and development for internal and public facing applications
Understanding of SDLC methodologies
Working with DHHS systems
Knowledge of Clarity, Workfront and JIRA
Proficiency with Microsoft Office (Outlook / Word / Excel / Visio / SharePoint)
Benefits
Comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities
Company
Nebraska Department of Health and Human Services
The Department of Health and Human Services team contributes to the lives and health of Nebraskans every day.