PNC · 14 hours ago
Production Quality Analyst
Denver - 12345 W Colfax (CO147)
Full-time
Hybrid
Entry Level
$37K/yr - $72K/yr
1+ years expPNC is a leading financial services company, and they are seeking a Production Quality Analyst within their Commercial Lending Operations organization. The role involves conducting quality reviews and analysis of work performed by staff, identifying systemic issues, and facilitating corrective actions to improve incoming quality.
FinanceBankingFinancial Services
No H1B
Responsibilities
Utilizing standard procedures, conducts quality review and analysis of the work performed by staff supporting a specific line of business or functional area. Identifies systemic issues and facilitates correction
Reviews complex transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures
Ensures the appropriate materials and documentation are available to complete the transaction and/or work process
Identifies systemic issues and facilitates effective root cause analysis and corrective actions. Works with staff to develop and improve incoming quality
Provides recommendations for issues and/or continuous improvement projects
Qualification
Required
Utilizing standard procedures, conducts quality review and analysis of the work performed by staff supporting a specific line of business or functional area
Identifies systemic issues and facilitates correction
Reviews complex transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures
Ensures the appropriate materials and documentation are available to complete the transaction and/or work process
Identifies systemic issues and facilitates effective root cause analysis and corrective actions
Works with staff to develop and improve incoming quality
Provides recommendations for issues and/or continuous improvement projects
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
Change Management
Corporate Governance
Data Analytics
Process Efficiencies
Process Improvements
Risk Assessments
Accuracy and Attention to Detail
Analytical Thinking
Coaching Others
Effective Communications
Internal Controls
Managing Multiple Priorities
Operational Functions
Quality Management
Standard Operating Procedures
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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