Millennium Software and Staffing Inc · 11 hours ago
Technical Support Analyst
Atlanta, GA
Full-time
Onsite
New Grad, Entry LevelMillennium Software and Staffing Inc is seeking a Technical Support Analyst to provide application and production support. The role involves managing L1/L2 tickets, understanding incident management, and supporting APIs while working with Google Cloud Platform.
Cloud ComputingSoftwareHuman ResourcesAppsInformation TechnologyStaffing AgencyWeb AppsWeb Hosting
Hiring Manager
Himanshu Yadav
Responsibilities
Hands-on experience in L1/L2 ticket management and application/production support
Strong understanding of incident, escalation, and SLA/RTO management
Working knowledge of Google Cloud Platform (GCP)
Experience supporting APIs (authentication, payloads, requests/responses)
Ability to read, analyze, and troubleshoot JSON data
Proficiency with command-line tools such as GCloud CLI, curl, grep, or similar
Qualification
Required
Hands-on experience in L1/L2 ticket management and application/production support
Strong understanding of incident, escalation, and SLA/RTO management
Working knowledge of Google Cloud Platform (GCP)
Experience supporting APIs (authentication, payloads, requests/responses)
Ability to read, analyze, and troubleshoot JSON data
Proficiency with command-line tools such as GCloud CLI, curl, grep, or similar
Company
Millennium Software and Staffing Inc
Millennium Software and Staffing Inc is a Minority and Woman owned IT Consulting and services organization.
Founded in 1987
501-1000 employees
H1B Sponsorship
Millennium Software and Staffing Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (80)
2024 (50)
2023 (65)
2022 (39)
2021 (28)
2020 (106)
Funding
Current Stage
Late StageCompany data provided by crunchbase