Castle Biosciences, Inc. · 1 day ago
IT, Technical Analyst (PHX) Schedule: 8:00 am-5:00pm
Phoenix, AZ
Full-time
Onsite
New Grad, Entry LevelCastle Biosciences Inc. is a growing company recognized as a top workplace, and they are looking to hire an IT, Technical Analyst in their Phoenix office. The role involves providing first-line IT support, onboarding new employees, and assisting with technical projects while ensuring a smooth user experience for hardware and software issues.
BiotechnologyMedical DeviceHealthcareHealth CareHealth Diagnostics
No H1B
Responsibilities
This position is first line of support for users who need IT assistance, completing or escalating requests
This position also handles most tasks for IT onboarding of new employees, with laptop deployments, equipment ordering, and technical training
Days vary based on the tickets received and new hires expected
Technical analysts also work on IT projects with colleagues within and beyond the IT department
This role will spend the most time addressing help desk tickets for hardware and software issues, assisting users with patience, preparing new hires and facilitating a positive onboarding process by preparing their laptops, ordering their equipment, and providing basic technical training
Supporting technical projects such as infrastructure improvements and software changes
Qualification
Required
Bachelor's degree in information technology, related field, or related experience in lieu of education
Intermediate understanding of various computer software and hardware
Entry level PowerShell skills with focus on MSFT Active Directory and Office365
Proficient in MFA and SSO setup and troubleshooting
Strong people skills
Benefits
Excellent Annual Salary + 20% Bonus Potential
20 Accrued PTO Days Annually
10 Paid Holidays
401K with 100% Company Match up to 6%
3 Health Care Plan Options + Company HSA Contribution
Company Stock Grant Upon Hire
Company
Castle Biosciences, Inc.
Castle Biosciences (Nasdaq: CSTL) is a leading diagnostics company improving health through innovative tests that guide patient care.
Founded in 2008
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$427.33MKey Investors
BrightEdge FundIndustry VenturesHealthQuest Capital
2020-12-15Post Ipo Equity· $266.8M
2020-06-24Post Ipo Equity· $74M
2019-07-24Series Unknown
Leadership Team
Derek Maetzold
President, CEO and Founder
Recent News
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2026-01-22
GlobeNewswire
2026-01-12
Company data provided by crunchbase