Mindlance · 1 day ago
IT Support Lead - II*
FOster city, CA
Full-time
Onsite
Mid LevelMindlance is seeking an IT Support Lead to coordinate and execute testing for eProcurement functionalities. The role involves defect management, process documentation, and collaboration with various teams to ensure quality assurance standards are met.
Human Resources
Responsibilities
Develop and maintain test plans, test cases, and scripts for eProcurement functionalities
Coordinate and execute functional, integration, and user acceptance testing (UAT)
Validate catalog setup, pricing accuracy, and supplier onboarding workflows
Identify, document, and track defects using appropriate tools
Work with IT and vendors to resolve issues and retest fixes promptly
Maintain detailed documentation of testing processes and outcomes
Provide regular status updates and test results to stakeholders
Act as a liaison between Procurement, IT, and other relevant teams during testing phases
Communicate changes in templates, onboarding processes, and testing protocols
Recommend enhancements to testing methodologies and catalog management processes
Ensure compliance with best practices and quality assurance standards
Qualification
Required
Strong understanding of eProcurement platforms and catalog management
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Familiarity with testing tools and defect tracking systems
Ability to identify issues, analyze root causes, and propose solutions
Detail-oriented with a focus on data accuracy and process integrity
Ability to manage multiple priorities and meet deadlines
Knowledge of project management principles and best practices
Strong interpersonal skills to work effectively with cross-functional teams
Clear and concise written and verbal communication
Communicate effectively and build relationships with representatives of inter-related organizations
Excellent written and oral communication skills
Acute attention to detail and an analytical acumen
Strong interpersonal and customer service skills
B.S. / B.A. degree in Business (or other related degree programs)
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-05-17
2025-04-14
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