Campus · 3 hours ago
Financial Aid Specialist
Sacramento, CA
Full-time
Onsite
New Grad, Entry Level
$53K/yr - $64K/yrCampus is a company dedicated to helping students access the resources they need for education. The Financial Aid Specialist role involves managing a large caseload of students, guiding them through the financial aid process with empathy and clarity, and collaborating with various departments to ensure a smooth student experience.
EducationEdTechHigher Education
Responsibilities
Guide students through the full financial aid process, including FAFSA completion, verification, packaging, and disbursement steps
Calculate aid packages, generate offer letters using financial systems, and explain them clearly to students
Navigate emotionally complex conversations such as aid barriers and denials, Pell eligibility, and payment plans while maintaining student trust and empathy
Stay organized across systems, trackers, and notes while managing 200–500+ students, and prioritizing persistent outreach and responsiveness through phone, text, and email
Collaborate closely with Admissions Counselors (ACs), Onboarding Specialists (OSes), and Success Coaches (SCs) to create a smooth, unified student experience across departments
Stay current on changing policies and procedures, adapting workflows quickly and contributing to teamwide knowledge
Qualification
Required
Strong communication, relationship-building, and documentation skills
Ability to navigate ambiguity and adapt to new systems quickly
Comfortable having tough conversations with empathy and professionalism
Positivity and a growth mindset
Bachelor's degree
Preferred
Familiarity with financial aid systems (e.g., FAFSA, ISIR review, Title IV policies)
Experience in a student-facing, customer support, or process-heavy role
Comfort using CRM tools, communication platforms, and trackers
Background in fast-paced or startup environments
Benefits
Medical Insurance + free Dental and Vision Insurance
401(k) match
Fertility benefits via Carrot
Flexible Time Away + paid holidays
Opportunity to make an impact – you’ll be an integral player in bringing our vision to life
Company
Campus
Campus is an online college offering accredited degrees with live classes taught by a network of the world's top professors.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$101.6MKey Investors
General CatalystFounders FundJason Citron,Sam Altman
2025-03-20Series B· $46M
2024-04-23Series A· $23M
2023-05-01Series A· $29M
Leadership Team
Jerome Pesenti
CTO
Recent News
2025-12-24
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2025-12-19
Crunchbase News
2025-11-21
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