AdaptHealth · 16 hours ago
Director, Scheduling
United States
Part-time
Remote
Director/Executive
10+ years expAdaptHealth is a company focused on healthcare services, and they are seeking a Scheduling Director to lead and direct all patient scheduling operations. This role involves strategic leadership, operational management across multiple locations, and collaboration with executive leadership to enhance operational efficiency and customer satisfaction.
Medical DeviceHealthcareHospitalHealth Care
Responsibilities
Develop and execute comprehensive scheduling strategies aligned with organizational goals, market demands, and growth objectives
Lead strategic planning initiatives, establish longterm operational vision, and drive enterprise-wide scheduling transformation to enhance competitive positioning
Oversee scheduling operations across multiple locations, service lines, and geographic regions
Manage department managers, coordinate cross-regional initiatives, and ensure consistent service delivery standards while optimizing resource allocation and operational efficiency
Partner with C-suite executives, VP-level leadership, and board members on strategic initiatives, business development opportunities, and operational planning
Represent scheduling operations in executive meetings, strategic planning sessions, and organizational decision-making processes
Develop and manage enterprise-wide scheduling budgets, analyze financial performance, and drive profitability improvements through operational optimization
Oversee cost management, resource planning, and ROI analysis for scheduling technology investments and process improvements
Lead enterprise-wide technology strategy for scheduling systems, automation platforms, and digital transformation initiatives
Oversee vendor relationships, system implementations, and technology roadmap development to enhance operational capabilities and competitive advantage
Establish enterprise-wide performance standards, quality metrics, and operational benchmarks for scheduling operations
Drive continuous improvement culture, implement best practices, and ensure consistent achievement of operational KPIs across all locations
Represent the organization in industry associations, regulatory forums, and professional conferences
Build strategic relationships with technology vendors, industry partners, and healthcare systems to drive innovation and business growth opportunities
Lead talent acquisition, succession planning, and leadership development programs for scheduling operations
Foster high-performance culture, mentor senior managers, and ensure organizational capability development to support growth objectives
Identify and mitigate enterprise-wide operational risks, ensure regulatory compliance, and develop business continuity plans for scheduling operations
Oversee audit processes, compliance reporting, and risk management frameworks
Drive customer-centric operational strategies, oversee patient satisfaction initiatives, and ensure exceptional service delivery across all patient touchpoints
Lead voice-ofcustomer programs and implement service improvement initiatives
Collaborate with Clinical, Sales, Marketing, IT, Finance, and other departments to ensure integrated service delivery and operational alignment
Lead cross-functional projects and drive organizational initiatives that impact scheduling operations
Lead organizational change initiatives, process reengineering projects, and operational transformation programs
Drive adoption of new technologies, processes, and operational models while managing change impact across the organization
Maintains patient confidentiality and functions within the guidelines of HIPAA
Completes assigned compliance training and other education programs as required
Maintains compliance with AdaptHealth's Compliance Program
Performs other related duties as assigned
Qualification
Required
Associate's degree in healthcare administration, Business Administration, Finance, or related field required
10+ years of progressive healthcare leadership experience with 5+ years in executive management roles
Proven record of managing large-scale operations, budgets, and strategic initiatives
Proficiency with computers, office equipment, healthcare management systems, and business intelligence applications
Professional verbal and written communication skills for executive interactions and stakeholder management at all organizational levels
Ability to work independently with minimal supervision and availability for extended hours when required
Preferred
Bachelor's degree in healthcare administration, Business Administration, or related field preferred
Previous experience in DME, respiratory services, or healthcare qualification preferred
Company
AdaptHealth
AdaptHealth is a provider of home healthcare equipment, medical supplies to the home and related services in the United States.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.95BKey Investors
One Equity PartnersThe Firmament GroupDeerfield
2024-09-16Post Ipo Debt· $950M
2021-04-26Post Ipo Debt· $300M
2020-07-02Post Ipo Equity· $2.25M
Leadership Team
Suzanne Foster
Chief Executive Officer
Albert Prast
Chief Technology Officer
Recent News
2026-02-05
2026-02-04
Company data provided by crunchbase