Intermountain Home Services · 15 hours ago
Electrical Field Service Manager
Salt Lake County, UT
Full-time
Onsite
Senior Level
5+ years expIntermountain Home Services is seeking an experienced Electrical Field Service Manager to oversee the daily operations of their residential electrical service division. This leadership role involves managing technicians, ensuring customer satisfaction, maintaining quality standards, and driving departmental performance while mentoring the team and resolving technical challenges.
Consumer Services
Hiring Manager
Nancy Shafer
Responsibilities
Lead, support, and develop a team of residential service electricians and apprentices
Oversee daily scheduling, performance, and job completion
Conduct jobsite visits, provide hands-on technical guidance, and ensure code compliance
Resolve escalated customer concerns and ensure a positive service experience
Monitor departmental KPIs (revenue, ticket averages, job completion rates, callbacks, etc.)
Support technician training, licensing, safety practices, and growth
Coordinate with dispatch, sales, and warehouse for job prep, follow-up, and execution
Ensure accurate documentation, invoicing, and compliance with local regulations
Foster a team culture rooted in safety, professionalism, and accountability
Qualification
Required
5+ years of experience as a licensed electrician (residential focus preferred)
Utah Master Electrician license required
Prior experience in a leadership or field management role
Excellent communication and team development skills
Working knowledge of the NEC and local code requirements
Proficient with job tracking software, service platforms, and mobile tools
Valid driver's license with clean driving record
Must pass background check and drug screening
Benefits
Paid medical for employees, with affordable family options
Vision and dental plans with low premiums
HSA and copay plan choices
401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
PTO and 6 paid holidays
Paid certifications and tuition reimbursement for eligible roles
Leadership development opportunities
Career pathing initiatives for every position underway
Quarterly performance reviews and bi-weekly 1:1s to help you grow fast
Company
Intermountain Home Services
We are a collection of the best home services brands in the Intermountain West region.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase