Duke Energy Corporation · 1 day ago
IT Telecom Analyst
Raleigh, NC
Full-time
Hybrid
Entry, Mid Level
2+ years expDuke Energy Corporation is a leading energy company that focuses on providing essential services to millions of people. They are seeking an IT Telecom Analyst to provide enterprise-level architecture, design, and support for telecommunications services, which include various hardware and software solutions. The role involves monitoring system performance, managing projects, and providing technical expertise to support business applications.
EnergyHardwareRenewable EnergyClean EnergyHydroelectricOil and GasService Industry
No H1B
Responsibilities
Provides engineering/technical expertise and guidance in the identification, analysis and resolution of well-defined problems in area of expertise
Contributes to team decision-making in the accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities; deals with changing priorities and differing situations and makes decision that may affect the work of the team
Prepares thorough and accurate technical reports, correspondence, documentation, calculations and sketches related to well-defined problems and analysis of moderate scope and complexity
Conducts engineering and related studies; projects and assignments are clearly defined with focus on development but must be able to complete routine projects with minimal oversight; competent to design, operate and maintain systems with minimum impact on existing systems
Possesses and applies the fundamental concepts, practices and procedures; demonstrates proficiency in technical competencies and has ability to interpret technical information and instructions
Monitor the system performance for normal operations and identify problem areas; evaluate load efficiency, interface operability, and service availability. Provide metric reports as requested. Recommend solution to resolve issues
Develops positive working relationships to effectively coordinate work activities. Demonstrates effective oral and written communication skills. Maintains accurate records and files
Supports the company's goals and represents the company positively and professionally
Manages personal self-development and maintains current knowledge of the industry to leverage more effective or emerging technologies. Provides mentoring and training to junior staff
Qualification
Required
Associates degree
2 years related work experience
In lieu of Associates degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 5 year(s) related work experience
Preferred
Telecom project delivery experience for utility business units such as Transmission, Natural Gas Business Unit, Regulated & Renewable Energy, etc
Previous Duke Energy Experience
Project management & leadership experience
Agile project delivery experience
Agile Lead role experience
Meeting facilitation experience
Jira tool knowledge and experience
Documentation management experience
Engineering construction documentation experience
Experience working with engineers and field services technicians in a fast-paced delivery and support environment
One year experience with Microsoft (MS) Windows Operating Systems and MS Office
Demonstrates ability to work independently with some direct supervision or review
Proficient troubleshooting & problem solving skills
Experience with position specific technical Software and Hardware. Computer skills, including general usage and support. Ability to research independently, multi-task, and meet deadlines under tight timeframes
Ability to deal with a variety of individuals from various socio-economic, cultural and ethnic backgrounds. Demonstrated ability to build working relationships with different levels within the organization. Ability to work effectively in a work plan driven/team environment
Good written and oral communication skills
Applies defined telecom technologies to the business
Proficient knowledge of the telecommunications systems, associated safety policies, practices, work procedures and regulatory requirements
Effective inter-personal skills (listening, conflict management, approachability, negotiations)
Ability to effectively prioritize activities and focus team efforts based-on priority
Benefits
Relocation Assistance Provided (as applicable)
Company
Duke Energy Corporation
Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2023-04-04Post Ipo Debt· $1.5B
1978-01-13IPO
Leadership Team
Brian D. Savoy
EVP & CFO
S
Steve Immel
VP Carolina Coal Generation
Recent News
Morningstar.com
2026-02-12
2026-02-11
2026-02-10
Company data provided by crunchbase