Nationwide · 15 hours ago
Sr. Analyst Process Management
Columbus, OH
Full-time
Hybrid
Mid, Senior Level
$55K/yr - $82K/yr
3+ years expNationwide is a Fortune 100 company dedicated to delivering extraordinary care to help individuals and businesses prepare for their future. The Senior Analyst in Process Management will focus on analyzing and redesigning business processes, ensuring effective operations and implementing improvements to enhance service quality.
FinanceBankingProperty & Casualty InsuranceHealth InsuranceFinancial ServicesInsuranceLife Insurance
No H1B
Responsibilities
Designs, develops, configures, customizes, documents, deploys, maintains and upgrades business and system processes and procedures
Performs day-to-day operations of business and systems processes, including the operation of process-related tools. Facilitates key process events and fulfills customer requests and process results through all phases of the process life cycle
Initiates, enables and supports process redesign and/or re-engineering initiatives and projects through continuous process improvements, under minimal guidance. Identifies and markets new and creative process redesigns
Performs process evaluations and develops recommendations by use of benchmarks, pilots, prototyping and modeling to assess potential use of new methods and workflows within a business and/or system process. Evaluates processes for design effectiveness and resource utilization to ensure process performance meets targeted service levels
Develops and provides recommendations on possible process, tool and control improvements to increase the quality and optimization of business services and resources
Works, under limited direction, with customers and project teams to develop business cases and comprehensive project plans to identify, quantify and deliver process design efforts in support of business objectives
Participates on a project team involved with the development, implementation, administration and operation of new processes, which may include multiple functions, product lines and business activities. Facilitates post-implementation and reviews for moderately complex processes to ensure conformance to requirements
Implements, maintains and operates basic process design, operational and measurement tools and methods in order to design, operate, monitor and improve processes
Maintains collaborative relationships with vendors, partners and suppliers to support customer or systems plans. Participates in service evaluations regarding outside consulting service vendors
Provides training and guidance for less experienced staff
Qualification
Required
Undergraduate degree in areas related to business or mathematics
Typically, three or more years of experience in business process design or operations
Maintains current understanding of business trends to support process design and operations to improve performance
Proven ability to analyze or operate moderately complex processes and systems
Must possess process design or operation skills and be able to determine redesign effects on existing processes and tools
Must have moderate decision-making skills for process operation and design solution recommendations
Good communication skills to prepare and communicate process plans, procedures and results, as well as to interact with all levels within the company
Preferred
Process-related certifications desired
Benefits
Medical/dental/vision
Life insurance
Short and long term disability coverage
Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
Nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
Company-paid pension plan
Business casual attire
And more
Company
Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jim Grafmeyer
VP, Chief Enterprise Architect
Tony Fenton
Vice President Commercial Lines Underwriting & Product - Commercial, E&S and Specialty
Recent News
2025-11-24
2025-10-20
2025-09-27
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