Intellibee Inc · 1 day ago
Information Systems Architect - Advanced
Anderson, PA
Full-time
Hybrid
Senior Level
5+ years expIntellibee Inc is seeking an Information Systems Architect - Advanced to provide technical support for their Citrix/XenApps server environment. The role involves analyzing complex system project requirements, providing level-2 and level-3 support, and ensuring client satisfaction with the VDI solutions offered.
Cloud ComputingBig DataSoftwareInternet of ThingsAppsMobile Apps
Responsibilities
Providing level-2 and level-3 technical support for Citrix / XenApps server environment
Monitoring of VDI platform with various client tools Netscaler, ControlUP)
Support will include:
VDI End-User Sessions
VDI Stack
Level-2 management and technical support
Ensuring virtual sessions are working as intended
Handling IT- VDI related requests or inquiries received by client helpdesk
Ensuring all Citrix platform server systems under management have updated software patches
XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
Ensure high levels of client satisfaction for the products/solutions which are supported
Addresses all technical questions around VDI and Citrix
Participate in client meetings to update team members
Ability to be the technical Subject Matter Expert within the Environment
Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy
Qualification
Required
5+ years of experience with Citrix XenApp
5+ years of experience with XenServer Administration
5+ years of experience with Microsoft Windows Servers
5+ years of experience with Citrix App Layering
An Associate degree in computer science or a related field, or equivalent relevant experience
Citrix Administrator certification
Advanced system testing tool knowledge & experience
Strong technical experience with the following technologies: Citrix Xen Desktop, Citrix Xen Server, Microsoft Windows infrastructure
Ability to work well within a team environment
Experience with Workflow analysis
Technical collaboration for client problem solving
Ability to apply best practices to ensure maximum amount of production
Ability to provide one-on-one training to teammates
Providing level-2 and level-3 technical support for Citrix / XenApps server environment
Monitoring of VDI platform with various client tools Netscaler, ControlUP
VDI End-User Sessions
VDI Stack
Level-2 management and technical support
Ensuring virtual sessions are working as intended
Handling IT- VDI related requests or inquiries received by client helpdesk
Ensuring all Citrix platform server systems under management have updated software patches
XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
Ensure high levels of client satisfaction for the products/solutions which are supported
Addresses all technical questions around VDI and Citrix
Participate in client meetings to update team members
Ability to be the technical Subject Matter Expert within the Environment
Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy
Preferred
Experience troubleshooting systems, identifying root cause, and creating action plans to resolve issues
Experience working within complex VDI environment
Company
Intellibee Inc
Intellibee is a global Information Technology services company that provides enterprise integration services.
11-50 employees
H1B Sponsorship
Intellibee Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (23)
2023 (28)
2022 (45)
2021 (15)
2020 (21)
Funding
Current Stage
Early StageLeadership Team
Prasad Beesabathuni
President
Company data provided by crunchbase