Katalyst CRO · 1 day ago
Lab Systems Admin
Indianapolis, IN
Contract
Onsite
Entry, Mid LevelKatalyst CRO is a clinical research organization, and they are seeking a Lab Systems Admin to manage vendor onboarding, system rollouts, and IT ticket requests for laboratory systems. The role involves ensuring compliance with access control policies and facilitating smooth operations of laboratory computer systems.
Enterprise SoftwareBig DataPharmaceuticalHuman ResourcesAnalyticsBiopharmaData ManagementQuality Assurance
Responsibilities
Coordinate vendor onboarding and identity management, creating and validating Client identities, LDAP accounts, and ServiceNow requests for system access
Support system rollouts by setting up account security, verifying vendor access, and facilitating instrument setup and qualification activities
Ensure systems are patched, validated, and aligned with IT and QA standards
Manage IT ticket requests for laboratory and production systems, triaging, troubleshooting, and resolving issues efficiently
Provision and deactivate user accounts across systems, ensuring compliance with access control policies and segregation of duties
Execute periodic and annual access reviews, coordinating with system owners and QA to identify and remediate discrepancies
Maintain laboratory computer system endpoints for compliance and security, develop and publish knowledge articles, and collaborate with internal teams and external vendors to ensure smooth system operations
Coordinate onboarding of external vendor contacts for system access
Validate and create Client identities and LDAP accounts for service engineers
Submit and manage ServiceNow requests for vendor access to Empower and related systems
Oversee account security setup system during rollouts
Confirm vendor access for instrument setup and qualification activities
Ticket triage and management through email or Service now queue
System troubleshooting
Maintain compliance with access control policies and segregation of duties
Execute scheduled access reviews to validate user permissions
Coordinate with system owners and QA to ensure timely completion and remediation of discrepancies
Maintain and monitor laboratory computer endpoints for compliance and security
Ensure systems are patched, validated, and aligned with IT and QA standards
Develop and publish knowledge articles for system processes, troubleshooting, and best practices
Keep documentation updated to support user self-service and audit readiness
Act as liaison between internal stakeholders and external vendors for technical and compliance requirements
Collaborate with Analytical Development, IT, and vendor teams to ensure smooth onboarding and system configuration
Qualification
Required
Bachelor's degree in engineering, Life Sciences, or a related technical discipline
Proven experience supporting system rollouts, including account security setup, vendor access verification, and instrument setup and qualification activities
Strong background in IT ticket management, troubleshooting, and resolution for laboratory and production systems
Hands-on experience in user access management, including provisioning, deactivation, and maintaining compliance with access control policies and segregation of duties
Experience executing periodic and annual access reviews, coordinating with system owners and QA to remediate discrepancies and ensure audit readiness
Company
Katalyst CRO
Katalyst CRO | Advancing Healthcare & Life Sciences with Expert Research & Regulatory Solutions Katalyst Healthcare & Life Sciences (Katalyst CRO) is a Global Contract Research and Knowledge Process Outsourcing Organization (CRO) dedicated to driving innovation in research, regulatory compliance, and quality excellence for pharmaceutical, biotechnology, and medical device companies worldwide.
51-200 employees
H1B Sponsorship
Katalyst CRO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (14)
2023 (24)
2022 (52)
2021 (54)
2020 (39)
Funding
Current Stage
Growth StageLeadership Team
John Patil
Recruiter, Pharma/CRO Staffing Division
Recent News
2024-04-07
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