RIVA Solutions, Inc. · 14 hours ago
ServiceNow Developer
RIVA Solutions, Inc. is dedicated to enhancing educational access and outcomes through secure enterprise IT solutions. They are seeking a Mid-Level ServiceNow Developer to design, develop, and implement ServiceNow solutions that support business operations and improve internal processes.
ConsultingInformation TechnologyInformation ServicesManagement Consulting
Responsibilities
Configure and develop ServiceNow applications and modules, primarily within ITSM and related platform capabilities
Develop and maintain workflows, business rules, UI policies, client scripts, catalog items, and script includes
Assist with integrations between ServiceNow and external systems using REST, SOAP, and platform integration tools
Participate in requirements gathering sessions with business analysts and stakeholders
Perform unit testing and support user acceptance testing (UAT) activities
Troubleshoot and resolve platform issues with guidance from senior developers
Participate in code reviews and incorporate feedback to improve development practices
Assist with platform upgrades, release management, and testing activities
Create and maintain clear technical documentation for configuration and customization work
Support production incidents and service requests as required
Contribute to Agile sprint activities including planning, development, testing, and deployment
Support change management processes related to ServiceNow implementations
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience
1–4 years of hands-on ServiceNow development experience
Experience supporting at least two full lifecycle ServiceNow implementations (Design through Operations & Maintenance)
Experience working with at least one ServiceNow module (ITSM, ITOM, ITBM/SPM, CSM, HR, or similar)
Working knowledge of JavaScript and ability to write functional scripts
Experience with core ServiceNow development tools including Business Rules, Client Scripts, UI Policies, Script Includes, and Workflows
Basic understanding of REST and SOAP APIs and integration concepts
Familiarity with ITIL processes (Incident, Problem, Change, Service Request)
Strong analytical, problem-solving, and communication skills
Ability to work independently with moderate supervision in a remote environment
U.S. Citizenship required
Ability to obtain and maintain a Federal Public Trust
Preferred
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD), or actively working toward certification
Experience with Flow Designer, Service Portal, or UI Builder
Familiarity with IntegrationHub and Update Sets
Experience with reporting and dashboards within ServiceNow
Exposure to Agile/Scrum methodologies
Experience supporting ticketing or workflow systems
Participation in ServiceNow user groups or community forums
Benefits
Health, Dental, and Vision Coverage
Life Insurance
Retirement Benefits / 401K with company matching
HSA/FSA Spending Accounts
Long- and Short-Term Disability
Pet Insurance
Wellness Program Initiatives
Additional Workplace Benefits
Company
RIVA Solutions, Inc.
RIVA Solutions, Inc. (RIVA) is a new kind of government contractor providing Digital Transformation to the public sector.
Funding
Current Stage
Growth StageRecent News
News is my Business
2025-11-26
News is my Business
2025-11-05
2022-04-11
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