Redlist · 1 day ago
Client Success Intern
Pleasant Grove,UT,US
Internship
Onsite
Intern
$16/hr - $17/hrRedlist is a SaaS company focused on helping industrial teams operate more reliably. The Client Success Intern will work directly with Senior Customer Success Managers and Onboarding Project Managers, engaging in real customer meetings and account management workflows.
SoftwareApps
Responsibilities
Shadow Senior CSMs and Onboarding Project Managers in customer meetings
Capture action items from meetings and ensure they are completed
Work directly with our Technical Support team to resolve customer needs
Manage and track customer activity inside: ClientSuccess (customer management system), GuideCX (project management system), Microsoft tools
Meet regularly with the CX team to identify improvements to internal systems and processes
As you grow in the role, begin managing Tier 3 customer accounts independently, including: Leading review meetings, High-level troubleshooting, Supporting renewal processing
Qualification
Required
Strong organization and follow-through
Clear, professional communication skills
Comfort interacting with customers and internal teams
Ability to learn software systems quickly
Interest in SaaS, industrial operations, or customer success
Preferred
Business Administration
Business Management
Operations Management
Supply Chain
Industrial or Mechanical Engineering
Agricultural Engineering
Agriculture
Related programs connected to industrial operations or customer-facing business roles
Benefits
Flexible schedule while in school
Opportunity for long-term growth within Redlist
Company
Redlist
Redlist is a cloud-based, mobile-ready app that eliminates data gaps between managers, teams, and machines.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
CSL Capital Management
2019-12-20Series A
Leadership Team
Tal Wagstaff
Co-Founder CEO
Recent News
2024-04-14
Company data provided by crunchbase