NTT DATA North America · 19 hours ago
Program Manager---Managed Services
Rockville, MD
Contract
Onsite
Senior Level, Lead/Staff
15+ years expNTT DATA is seeking an experienced Program Manager to support one of the nation’s premier biomedical research organizations. This role supports the delivery of enterprise IT infrastructure services that enable research and mission operations across a complex, multi-platform environment.
Cloud ComputingConsultingMarketingInformation TechnologyDigital MarketingInformation ServicesIT Management
No H1B
U.S. Citizen Only
Responsibilities
Provide overall program leadership and execution oversight for Platform Hosting services, serving as the primary interface with government leadership for this scope
Guide planning, execution, and integration of current and future technologies supporting enterprise and platform hosting environments
Oversee the Enterprise and Platform Hosting delivery teams, ensuring coordinated execution across the full hosting stack, including:
Virtualization and server platforms
Application and database hosting
Storage and backup services
Cloud and hybrid hosting environments
Manage program governance activities specific to Platform Hosting, including schedule management, risk and issue tracking, dependency management, and quality assurance
Develop and maintain program plans, integrated schedules, staffing plans, and resource forecasts for Platform Hosting services
Oversee financial management for the Platform Hosting scope, including budget tracking, cost control, forecasting, and coordination with contracts and finance teams
Lead routine program reviews, status meetings, and executive briefings focused on Platform Hosting performance, risks, issues, and corrective actions
Support contract administration activities for the Platform Hosting scope, including compliance with contract requirements, service level agreements, and reporting obligations
Provide managerial and administrative direction for Platform Hosting initiatives, including requirements coordination, change management, and service transition activities
Advise leadership on Platform Hosting modernization opportunities, operational improvements, and lifecycle management priorities
Support disaster recovery and Continuity of Operations (COOP) planning and testing related to Platform Hosting services
Drive continuous improvement initiatives focused on reliability, efficiency, and customer satisfaction within the Platform Hosting environment
Qualification
Required
Bachelor's degree, or four (4) additional years of experience in lieu of a degree
Minimum 15 years of progressive IT experience supporting US Federal Government clients
Minimum 5 years of experience managing or supporting enterprise-scale IT hosting environments
Minimum 3 years of experience with enterprise or platform hosting services in on-premise, cloud, or hybrid environments
ITIL 4 Managing Professional Certification or AWS Certified Cloud Practitioner
PMP certified
Ability to obtain a Public Trust
Must live within 60 miles of the client site in Rockville, MD
Preferred
Experience working in environments applying PMI principles and supporting Lean IT, Agile, DevOps, and ITIL practices
Experience supporting enterprise or research-focused hosting environments
Experience supporting Disaster Recovery and Continuity of Operations (COOP) planning and execution
Additional certifications such as ITIL 4 Practice Manager or AWS Certified Solutions Architect (Associate)
Strong analytical and problem-solving skills
Demonstrated people leadership experience, including team building, performance management, and talent development
Proven program and project management skills, including planning, budgeting, resource coordination, and execution oversight
Excellent written and verbal communication skills, including experience presenting to senior government and executive leadership
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2026-02-12
Business Wire
2026-02-10
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