IT Support Lead - II* jobs in United States
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I.T. Solutions, Inc. · 20 hours ago

IT Support Lead - II*

positionCA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$40/hr - $45/hr

I.T. Solutions, Inc. is a company focused on providing IT solutions, and they are seeking an IT Support Lead to coordinate and execute testing for eProcurement functionalities. The role involves defect management, process documentation, and collaboration with various teams to enhance testing methodologies and ensure compliance with quality assurance standards.

Enterprise SoftwareConsultingSoftwareOutsourcingInformation TechnologyProject Management
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Develop and maintain test plans, test cases, and scripts for eProcurement functionalities
Coordinate and execute functional, integration, and user acceptance testing (UAT)
Validate catalog setup, pricing accuracy, and supplier onboarding workflows
Identify, document, and track defects using appropriate tools
Work with IT and vendors to resolve issues and retest fixes promptly
Maintain detailed documentation of testing processes and outcomes
Provide regular status updates and test results to stakeholders
Act as a liaison between Procurement, IT, and other relevant teams during testing phases
Communicate changes in templates, onboarding processes, and testing protocols
Recommend enhancements to testing methodologies and catalog management processes
Ensure compliance with best practices and quality assurance standards

Qualification

EProcurement platformsSAP S4Defect tracking systemsMicrosoft Office SuiteProject management principlesAnalytical skillsCommunication skillsInterpersonal skills

Required

Strong understanding of eProcurement platforms and catalog management
Including platforms like SAP S4, Ariba, OpenText VIM, etc
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Familiarity with testing tools and defect tracking systems
Ability to identify issues, analyze root causes, and propose solutions
Detail-oriented with a focus on data accuracy and process integrity
Ability to manage multiple priorities and meet deadlines
Knowledge of project management principles and best practices
Strong interpersonal skills to work effectively with cross-functional teams
Clear and concise written and verbal communication
Communicate effectively and build relationships with representatives of inter-related organizations
Excellent written and oral communication skills
Acute attention to detail and an analytical acumen
Strong interpersonal and customer service skills
B.S. / B.A. degree in Business (or other related degree programs)

Benefits

Comprehensive and highly competitive benefits package

Company

I.T. Solutions, Inc.

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itsoli is a Consulting and Professional Services firm that provides the in-depth expertise your business needs and the flexibility your changing environment requires to help you succeed.
dateFounded in 2004
location
San Mateo, California, USA
people-size201-500 employees
web-link
https://www.itsoli.com/

H1B Sponsorship

I.T. Solutions, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (19)
2023 (19)
2022 (22)
2021 (8)
2020 (8)

Funding

Current Stage
Growth Stage

Leadership Team

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Tina Khouri
Partner
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Company data provided by crunchbase