Textron · 14 hours ago
Information Support Technician
Hunt Valley, MD
Full-time
Onsite
New Grad, Entry Level
$58K/yr - $87K/yrTextron Systems is part of Textron, a multi-industry company serving various sectors including aerospace and defense. The Information Support Technician will perform maintenance on the Advanced Reconnaissance Vehicle and ensure customer satisfaction through quality installation and troubleshooting of electronic systems.
AerospaceIndustrialFinance
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Performs organizational, intermediate, and depot-level maintenance on Advanced Reconnaissance Vehicle to the customer’s satisfaction
Installs, upgrades, and removes products ensuring coordinative engineering field changes
Performs quality installation, operation, and maintenance to the customer’s satisfaction on electronic equipment, integrated systems, subsystems, and various software operating systems
Analyzes and evaluates products and related performance
Troubleshoots and diagnoses system malfunctions to eliminate problems in minimum time
Accurately interpret schematics, wiring diagrams, and technical documentation, coupled with the ability to evaluate, isolate, and repair system malfunctions
Provides on-the-job training (OJT) as necessary
Acts as a customer liaison and must always present a professional appearance and demeanor
Performs general logistics and functions and reporting
Practices ISO 9001 principles and concepts
Performs general housekeeping in work area as needed
Performs, tracks and monitors parts procurement and inventory status
Performs other duties as assigned
Qualification
Required
Familiarity with multiple software principles, including but not limited to Virtual Machines, Operating Systems (OS) including Windows and Linux, and an understanding of how to install, remove, and troubleshoot software
Familiarity with networking protocols to include TCP/IP, Telnet, SSH and SNAP
Well versed and comfortable with customer expectations, policies, and business practices with a focus on high customer satisfaction
Ability to attend and pass a 5 week OJT training course
Excellent oral and written communication skills
Ability to work with minimal supervision and multi-task
Ability to travel to various work sites within the U.S. and overseas when required to support program needs
Must be able to obtain and maintain a SECRET Security Clearance
Must be able to pass a standard deployment physical and be willing and able to deploy overseas for periods of no less than 90 days when the program requires. May be working in a combat environment in hostile areas and living under arduous conditions
Ability to work up to an 84-hour work week (7 days per week, 12 hours per day), while deployed
Preferred
Familiarity with military logistics systems, to include COLTS and UAS-I
Familiarity with customer and corporate expectations, policies, and business practices and high customer satisfaction orientation
Familiarity with military radios and communications protocols
Working knowledge of ISO 9001 principles and concepts
Comfortable with firewall configurations, CISCO network switches, RAIDs, Voice over Internet Protocol (VoIP), and integrated system administrative functions
An understanding of the operation and configuration of blade server arrays
Prior military experience, including deployments is a desired plus
Prior Unmanned Aircraft System (UAS) maintenance experience a desired plus
Prior aviation maintenance and flight line support a plus
2-year degree in electronics, information technology and / or military trade school graduate a plus
Benefits
Flexible Work Schedules
Education Assistance
Career Development & Training Opportunities
Wellness Program (including Fitness Reimbursement)
Medical, Dental, Vision & 401(K) with Company Funding
Paid Parental Leave
Health insurance and prescription plan coverage
Dental insurance
Family building benefits
Vision insurance
Mental health resources
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Programs that provide employees time away from work
Company
Textron
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to
Founded in 1923
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-10-16Post Ipo Debt· $1B
1978-01-13IPO
Leadership Team
Jörg Rautenstrauch
President and CEO Industrial Segment and Kautex
Scott Donnelly
President and chief operating officer
Recent News
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