Amplitude · 16 hours ago
Senior Analyst, ARR & Customer Metrics
San Francisco Bay Area
Full-time
Hybrid
Mid, Senior Level
$121K/yr - $181K/yr
3+ years expAmplitude is the leading AI analytics platform, helping over 4,300 customers build better products and digital experiences. The Senior Analyst, ARR & Customer Metrics will maintain the accuracy and governance of Amplitude’s metrics platform, ensuring that financial data and customer metrics are reliable and audit-ready.
Enterprise SoftwareSaaSBig DataSoftwareInformation TechnologyAnalyticsProduct ManagementScheduling
Responsibilities
Serve as a key contributor to Amplitude’s ARR and customer metrics platform, supporting the accuracy and reliability of externally reported metrics
Perform recurring tie-outs between Salesforce, financial systems, and warehouse outputs to validate ARR, customer hierarchies, segmentation, and retention metrics
Investigate data discrepancies, identify root causes, and partner cross-functionally to implement durable fixes
Support monthly and quarterly close processes by validating snapshot datasets and ensuring alignment with Finance and Accounting timelines
Partner with EDI and Corporate Engineering to test and validate updates to data models, reporting logic, and dashboard outputs
Maintain metric definitions and documentation to ensure consistency across Finance, GTM reporting, and executive dashboards
Track and document changes to metric logic, definitions, and historical adjustments to preserve comparability over time
Contribute to initiatives that expand reporting from customer-level metrics to more granular contract, subscription, and opportunity-level insights
Identify opportunities to automate validation processes and improve data quality controls
Build and maintain documentation and validation frameworks to ensure the metrics platform remains a trusted source of truth
Qualification
Required
3–5 years of experience in FP&A, Revenue or Sales Operations, Finance Operations, Business Operations, or Analytics, preferably in a SaaS or subscription-based business
Strong understanding of SaaS business models and key metrics, including ARR, churn, retention (NRR/GRR), and cohort-based analysis
Experience working with Salesforce and revenue-related objects (Accounts, Opportunities, Quotes, Contracts, customer hierarchies, etc.)
Working knowledge of SQL, with the ability to query and validate data in a warehouse environment
Proven ability to perform data reconciliations and investigate discrepancies across systems with strong attention to detail
Ability to manage complex workflows and operate in ambiguous environments while maintaining high standards for accuracy
Strong stakeholder management skills and the ability to collaborate effectively across Finance, Sales Ops, Deal Desk, Accounting, and Data teams
Preferred
Experience using Snowflake, Tableau, dbt, or similar BI/data warehouse tools
Experience supporting SOX-controlled processes, audit readiness, or externally reported financial metrics
Exposure to quote-to-cash workflows and Salesforce data hygiene best practices
Experience documenting metric definitions, validation processes, and governance controls
Benefits
Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
Flexible time off, paid holidays, and more
Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
Excellent Parental benefits including : 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
Employee Stock Purchase Program (ESPP)
Company
Amplitude
Amplitude is a product intelligence platform that provides digital product tools that help teams run and grow their businesses.
501-1000 employees
H1B Sponsorship
Amplitude has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (22)
2023 (19)
2022 (16)
2021 (23)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$311.48MKey Investors
Sequoia CapitalGICIVP
2021-09-28IPO
2021-08-01Secondary Market· $4.6M
2021-06-09Series F· $150M
Leadership Team
Spenser Skates
CEO, Co-Founder
Curtis Liu
Co-founder, CTO
Recent News
2026-02-04
solutionsreview.com
2026-01-17
Company data provided by crunchbase