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Field Telecommunications Technician jobs in United States
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SONIFI Solutions, Inc. · 1 day ago

Field Telecommunications Technician

SONIFI Solutions, Inc. is seeking a Field Telecommunications Technician to provide technical support and guidance to customers in the Maui, HI area. The role involves resolving technical issues, ensuring a great customer experience, and adapting to changing priorities and requests in various customer environments.
HospitalityDigital MediaSoftwareContent
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Responsibilities

Resolve technical issues for customers
Provide support and guidance on SONIFI products
Communicate thoughtfully and professionally with hospitality and healthcare customers
Adapt to changing priorities and requests from customers

Qualification

Technical degreeHigh-Speed InternetTelecomSatellite TVDigital TVIPTVRFCATVMATVHead-endCustomer experienceCommunicationFlexibility

Required

Strong desire to resolve technical issues
Flexible and able to learn quickly
Ability to work independently while providing support and guidance
Passionate about customer experience
Ability to communicate thoughtfully and professionally
Understanding and respect for boundaries, protocols, and empathy in healthcare environments
Technical degree plus ONE year of related experience in specified areas -OR- High School Diploma or GED plus THREE years' work experience
Experience in High-Speed Internet and WIFI, Satellite TV, Digital TV, IPTV, Telecom, RF, CATV, MATV, and Head-end
Valid driver's license and safe driving habits
Ability to adapt to changing priorities and requests
Willingness to travel occasionally outside of assigned area
Availability for on-call, overtime, and weekend work

Benefits

PTO
Holidays
Health
Dental
Vision
Retirement plan
Pet insurance
On-demand pay
A variety of other benefits

Company

SONIFI Solutions, Inc.

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SONIFI Solutions, Inc.

Funding

Current Stage
Late Stage

Leadership Team

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John Chang
Chief Financial Officer
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Roy Kosuge
Chief Operating Officer
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Company data provided by crunchbase