City and County of Denver · 1 day ago
Volunteer Support High School Intern (10 Weeks) – Customer Service - Denver International Airport
Denver International Airport
Internship
Hybrid
Intern
$19.29/hr - $19.29/hr
0+ years expThe City and County of Denver is seeking a Volunteer Support High School Intern to contribute to the Customer Service division at Denver International Airport. This internship will provide students with real-world experience while supporting a large volunteer community and engaging in various impactful projects.
Non ProfitGovernmentPublic SafetyHealthcareHealth CareSecurity
No H1B
Security Clearance Required
Responsibilities
Support the development of the monthly Volunteer Team Meeting by helping create engaging, student‑friendly elements such as:
Assisting staff in preparing materials for the meeting and organizing followup items
Creating short “microtraining” activities (2–5 minutes each) that build skills or share helpful tips with volunteers
Designing simple visual slides or handouts to support meeting topics
Help enhance how DEN celebrates volunteers by improving the monthly recognition process, including tasks such as:
Assisting track and organize recognitions
Brainstorming new ideas to make recognition feel more personal and meaningful
Foster a fun and welcoming community within the volunteer office focusing on networking and connections
Creating opportunities for CATS members to engage and build community
Collaborate with a team of fellow DENterns to conduct discovery research on a key aviation megatrend. This includes gathering data, interviewing industry experts, and analyzing findings. At the end of the summer, your team will present insights to DEN’s executive leadership to help shape strategic innovation and prepare the airport for the future
Qualification
Required
Education Requirement: This position is open to 16 to 19 year olds who are currently enrolled in high school, are homeschooled, or up to one year post high school graduation
Experience: None
Education and Experience Equivalency: No substitution of experience for education is permitted
Mandatory documentation required to be considered for this position: 1–2-page resume
Transcripts – either official or unofficial; dated within your current academic term. This is only used to verify amounts of credits; grades will not influence decisions
FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment
Preferred
A passion for helping people and like the idea of supporting a large and friendly volunteer community
A curiosity about airports and aviation, and want to learn how volunteers help passengers at DEN
A positive attitude and like creating welcoming, fun spaces for people to connect
A creative mindset, whether that's making simple slides, coming up with ideas, or helping plan engaging activities
Someone who enjoys working with others, meeting new people, and being part of a supportive cohort of fellow DENterns
Desired Skill Set: Communication: Strong verbal and written abilities for reports, presentations, and engaging with others
Desired Skill Set: Interpersonal Skills: Building positive relationships and working effectively with others
Desired Skill Set: Flexibility: Embraces the idea that people can be productive no matter when or where they perform their work and that priorities can change quickly
Desired Skill Set: Creativity: Thinking outside the box and coming up with new and unique concepts. Someone who takes those creative ideas and turns them into practical and valuable outcomes
Desired Skill Set: Time Management: Proactively taking on new challenges and responsibilities; effective time management to prioritize activities and achieve project deadlines
Cover letter detailing why you are interested in this position and 3-5 new skills, experiences, or tools you are hoping to take away from this experience
Benefits
Eligible to enroll in the City and County of Denver’s 457b retirement plan
Company
City and County of Denver
The City and County of Denver has adopted the "Adoption of Level Red-Severe Risk" Public Health Order, as amended by Colorado Public Health.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$2.37MKey Investors
Consumer Product Safety CommissionOpportunity Now Colorado"US Department of Commerce, Economic Development Administation"
2024-07-02Grant· $0.08M
2024-03-19Grant· $1.54M
2023-11-09Grant· $0.75M
Leadership Team
Merlin Namuth
Chief Information Security Officer (CISO)
Recent News
Purchaser Business Group on Health
2025-10-14
2025-09-16
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