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Production Print Repair Technician jobs in United States
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Pacific Office Automation · 1 day ago

Production Print Repair Technician

Pacific Office Automation is the largest independently-owned document imaging and technology dealer in the nation, seeking a Production Print Repair Technician skilled in repairing and maintaining production printers. The role involves a full range of repairs and service procedures on high-speed digital copiers and printers, providing technical support, and resolving unexpected problems in a fast-paced environment.
Enterprise SoftwareSoftwareInformation TechnologyCRM

Responsibilities

Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, facsimiles
Diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines. (Canon, Oce, Ricoh, etc.)
Providing high-quality technical support and expertise by completing each service call according to service agreements and requirements
Effectively completes all territory assignments and developing options to resolve unexpected problems
Participates in training to remain up to date with new products and procedures
Provide specialist service to other field service technicians for unresolved technical problems/issues
Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities
Working in a fast-paced environment

Qualification

Repairing production printersCanon certificationsComputer knowledgeMechanical/electrical skillsProblem-solving skillsCustomer service skillsWindows 10 knowledgeSelf-motivated

Required

2-6 years minimum of relevant experience
Strong computer knowledge
Excellent customer service communication skills are essential
Strong problem-solving and mechanical/electrical skills
Strong working knowledge of Windows 10 applications
Highly motivated and capable of working independently in the field
Must possess a valid driver's license with a clean driving record. A company car will be provided

Preferred

Experience with servicing and repairing production level office equipment such as copiers, printers, fax machines, mailing matches, etc highly preferred
Canon certifications beneficial

Benefits

Advancement and growth into leadership roles
Team-player environment
Affordable Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA programs
Company car for work and personal use

Company

Pacific Office Automation

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Pacific Office Automation deals in office management solutions, offering state-of-the-art technology

Funding

Current Stage
Late Stage

Leadership Team

T
Terry Newsom
CEO
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Company data provided by crunchbase