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Davidson Hospitality Group · 1 day ago

J1 Rooms Intern

positionCambridge, MA, US
timeInternship
remoteOnsite
seniorityIntern
money$22/hr - $22/hr
Davidson Hospitality Group is an award-winning hospitality management company seeking enthusiastic individuals to join their team at Hyatt Regency Boston Cambridge. The J1 Rooms Intern will provide exceptional customer service, assist with guest check-ins and check-outs, and collaborate with various departments to ensure a seamless guest experience.
Hospitality
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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Qualification

Customer serviceCash handlingHotel property management softwareCommunication skillsMultitaskingProblem-solvingOrganizational skills

Required

Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent

Benefits

Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match

Company

Davidson Hospitality Group

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Davidson Hospitality Group is a hospitality industry.
dateFounded in 1974
location
Atlanta, Georgia, USA
people-size5001-10000 employees
web-link
https://davidsonhospitality.com/

Funding

Current Stage
Late Stage

Leadership Team

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Thom Geshay
CEO & President
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Company data provided by crunchbase