ApTask · 14 hours ago
Operations Support
New York, NY
Full-time
Onsite
New Grad, Entry LevelApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. The Operations Support role involves managing the return mail process, responding to requests from the Call Center, and assisting with various operational tasks related to Stock Plan participants.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Support of return mail process including:
Coordination of storage of all undeliverable mail
Documentation of process and procedures for return mail process
Respond to requests from Call Center related to Stock Plan participant’s Statements and Tax Slips
Review, print and mail physical documents (statements, tax forms, etc.) for Stock Plan participants who are unable to access the website
Assume all operational processes associated with assigned plans, as applicable
Participate in daily team huddles and provide updates
Learn, Understand & Support UDL lookup and account updates
Participate in Quarterly Statement Review
Assist with large volume adjustment efforts related to trades and/or dividends
Assist in other Special Processing functions as required
Qualification
Required
Support of return mail process including: Coordination of storage of all undeliverable mail
Documentation of process and procedures for return mail process
Respond to requests from Call Center related to Stock Plan participant's Statements and Tax Slips
Review, print and mail physical documents (statements, tax forms, etc.) for Stock Plan participants who are unable to access the website
Assume all operational processes associated with assigned plans, as applicable
Participate in daily team huddles and provide updates
Learn, Understand & Support UDL lookup and account updates
Participate in Quarterly Statement Review
Assist with large volume adjustment efforts related to trades and/or dividends
Assist in other Special Processing functions as required
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
Founded in 2010
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
Company data provided by crunchbase