Seneca Resources Company, LLC · 1 day ago
Agency Director (Onsite, Rockville, Maryland)
Seneca Resources Company, LLC is seeking an experienced Agency Director to lead day-to-day operations in the HHA Homecare sector. The role involves ensuring excellence across staffing, client care, compliance, and financial performance while acting as the operational authority and bridge between leadership and frontline teams.
Oil & Energy
Responsibilities
Lead all daily agency operations with visible, engaged leadership
Actively manage escalations related to clients, staffing, clinical concerns, and incidents
Ensure staffing stability, coverage continuity, and proactive risk management
Oversee intake, admissions, care transitions, and continuity of care
Review and approve billing, payroll, overtime, and rate changes
Monitor KPIs including census, hours billed, overtime, staffing gaps, and compliance risk
Maintain full regulatory compliance (Maryland RSA/COMAR, DC HSA, and applicable regulations)
Prepare the agency for audits, inspections, and license renewals
Recruit, onboard, coach, and manage team performance in partnership with HR
Serve as a professional representative of SmithLife Homecare with hospitals, facilities, and community partners
Qualification
Required
Minimum 5+ years of leadership experience in home care or healthcare operations
Proven experience managing staffing, escalations, and compliance
Demonstrated ability to lead teams, manage change, and execute consistently
Excellent communication, leadership presence, and accountability mindset
Preferred
Strong knowledge of regulatory requirements in home care (MD and/or DC preferred)
Company
Seneca Resources Company, LLC
Seneca Resources Company, LLC, the exploration and production segment of National Fuel Gas Company, headquartered in Houston, Texas, explores for, develops, and produces natural gas in the Appalachian Region including the Marcellus and Utica Shales.