NYU Rory Meyers College of Nursing · 18 hours ago
Desktop Support Analyst I
US-NY-New York
Full-time
Hybrid
Entry, Mid Level
2+ years expNYU Rory Meyers College of Nursing is seeking a Desktop Support Analyst I to serve as a dedicated IT support agent. The role involves troubleshooting technical issues and acting as a liaison between clients and IT service partners.
Education Management
Responsibilities
Troubleshooting and resolving technical issues with SLA endpoints and smart devices
Serves as a liaison on behalf of the client with IT service partners
Escalates and tracks progress on tickets requiring tasks completed by other IT department groups
Qualification
Required
High School Diploma or equivalent
2+ years of relevant experience analyzing hardware, software and system's performance, providing technical support including troubleshooting to resolve problems with hardware and software applications, providing training to non-technical users and staff supervision or an equivalent combination of education and experience
Excellent interpersonal, verbal and written communication skills
Familiarity with both Mac and PC endpoints
Familiarity with a wide range of smart devices
Familiarity with common software regarding emails, word processing, web browsers, etc
Preferred
High School Diploma or equivalent and technical training in the field of information technology
5+ years of relevant experience analyzing hardware, software and system's performance, providing technical support including troubleshooting to resolve problems with hardware and software applications, providing training to non-technical users and staff supervision or an equivalent combination of education and experience
1+ years of experience working in higher education
Company
NYU Rory Meyers College of Nursing
At NYU Rory Meyers College of Nursing, we generate knowledge through research in nursing, health, and interdisciplinary science; we educate leaders in nursing to advance healthcare locally and globally; we provide innovative and exemplary healthcare, and we shape the future of nursing through leadership in healthcare policy.
51-200 employees
H1B Sponsorship
NYU Rory Meyers College of Nursing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1)
2024 (1)
2021 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase