Desktop Support Technician jobs in United States
info-icon
This job has closed.
company-logo

DevCare Solutions · 12 hours ago

Desktop Support Technician

positionHarrisburg, PA
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level

DevCare Solutions is seeking a Desktop Support Technician for a full-time hybrid role. The Technician will provide technical support and troubleshooting for desktop computers and IT hardware, ensuring seamless operation of end-user systems.

Enterprise SoftwareElectronicsConsumer GoodsSoftwareRoboticsInformation TechnologyComputerConsumer ElectronicsCRM
check
H1B Sponsor Likelynote

Responsibilities

Providing technical support and troubleshooting for desktop computers, printers, and other IT hardware
Diagnosing and resolving technical issues
Implementing hardware repairs
Managing IT resources
Ensuring seamless operation of end-user systems

Qualification

Windows OS & O365Active DirectorySCCM imagingVPN & VDI troubleshootingServiceNowCustomer serviceTechnical supportComputer repairPrinter supportCommunication skillsOrganizational skills

Required

Strong experience with Windows OS & O365
Hands-on experience with Active Directory
Experience with SCCM imaging
Knowledge of VPN & VDI troubleshooting
Experience using ServiceNow or similar ticketing system
Strong customer service & communication skills
Strong knowledge and hands-on experience with Desktop Computers and Computer Repair
Proficiency in Troubleshooting technical issues and providing Technical Support
Experience with configuring and maintaining Printer Support systems
Capability to communicate technical information effectively to non-technical users
Ability to work effectively in a hybrid work environment
Strong organizational skills and the ability to manage multiple support requests simultaneously

Preferred

Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus
Prior experience providing desktop support in an enterprise or corporate environment is beneficial

Company

DevCare Solutions

twittertwittertwitter
company-logo
DevCare Solutions is a computer software company specializing in software solutions.
dateFounded in 2005
location
Columbus, Ohio, USA
people-size501-1000 employees
web-link
http://devcare.com

H1B Sponsorship

DevCare Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (23)
2023 (37)
2022 (26)
2021 (27)
2020 (59)

Funding

Current Stage
Late Stage
Company data provided by crunchbase