Eurofins BioPharma Product Testing North America · 1 day ago
Software Application Training and Implementation Lead
Lancaster, PA
Full-time
Onsite
Mid Level
3+ years expEurofins Scientific is an international life sciences company providing analytical testing services across multiple industries. The Software Application Training and Implementation Lead is responsible for the deployment, training, and adoption of enterprise Quality and Document Management Systems across Eurofins laboratories worldwide, ensuring effective implementation and user compliance.
Biotechnology
No H1B
Responsibilities
Develop and deliver comprehensive training programs tailored to Quality, Regulatory, Laboratory and Operations teams
Create and maintain SOPs, user guides, eLearning modules, and quick reference materials
Conduct hands-on workshops, webinars, and post-go-live support to ensure user confidence and compliance
Software implementation of IT systems in different laboratories worldwide in collaboration with the IT Manager in charge of Computerized Quality Systems for the quality processes
Organize and coordinate requirements and elicitation with business teams
Translate business needs into system configurations and provide input to Business Analysts for feature assessments
Lead validation activities including test plan and test script development
Coordinate with Technical System Engineers to ensure system readiness and compliance
Author and maintain system documentation including specifications, traceability matrices, release notes, and SOPs
Contribute to the continuous improvement of IT Quality Assurance processes
Develop and maintain guidelines, templates, and procedures for system lifecycle management
Ensure alignment with group policies, standards, and applicable regulations (e.g., GxP, 21 CFR Part 11)
Maintain regular communication with the IT Manager and project stakeholders
Promote best practices and knowledge sharing across global teams
Support change management and user engagement strategies to drive adoption
Qualification
Required
Bachelor's degree in Education, Computer Science, Chemistry, Biology, or related field
Project Management Certification is a plus
Minimum 3 years of experience working in a laboratory quality-related environment
Experience as Trainer or Educator
US-based travel up to 30% of each month to Eurofins laboratories to implement and support new IT systems
Authorization to work in the United States indefinitely without restriction or sponsorship
Strong communication, analytical, and organizational skills
Ability to work independently and manage multiple priorities
Must be authorized to work in the U.S. without restriction
Benefits
Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Company
Eurofins BioPharma Product Testing North America
Eurofins BioPharma Product Testing is the largest network of harmonized bio/pharmaceutical GMP product testing laboratories worldwide providing comprehensive laboratory services for the world's largest pharmaceutical, biopharmaceutical and medical device companies.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase