CBRE · 1 day ago
Operations Manager- Soft Services Facilities Management- Life Sciences/ Pharmaceutical- Durham, NC
Durham, NC
Full-time
Onsite
Mid, Senior LevelCBRE is a global leader in real estate services, focusing on enhancing organizational productivity through integrated solutions. The Operations Manager will oversee vendor management and soft services operations for a pharmaceutical site, ensuring compliance with performance metrics and safety regulations.
FinanceReal EstateCommercialFinancial ServicesProperty Development
Responsibilities
Leads Landscaping, janitorial, shipping / receiving, cafeteria, mailroom, waste/ hazard, uniform, confidential shredding services and lab garments services ensuring work is completed in accordance with account Key Performance Indicators
Responsible for compliance with national and local codes and regulations. Examples include fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, cGMP (Good Manufacturing Practices), etc
Leads vendor performance on all existing/new regional outsource provider service contracts and ongoing administration of the Request for Proposal process to ensure the best pricing and service level performance. May assist with contract reviews and amendments
Coordinates safety programs to make sure they're implemented and adhered to in conjunction with client specific safety requirements, and actively promotes working safely and the importance of safe work practices
Responsible for client account inspections of all facilities. Documents inspection report results and rectifies any issues, concerns, etc. with client
Supervisory responsibilities
This person will support a team of 4 reports
Qualification
Required
Lead all aspects of vendor management / soft services operations for janitorial & radio onsite along with related performance metrics for an 800K SQ FT pharmaceutical site
Leads Landscaping, janitorial, shipping / receiving, cafeteria, mailroom, waste/ hazard, uniform, confidential shredding services and lab garments services ensuring work is completed in accordance with account Key Performance Indicators
Responsible for compliance with national and local codes and regulations including fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, cGMP
Leads vendor performance on all existing/new regional outsource provider service contracts and ongoing administration of the Request for Proposal process
Coordinates safety programs to ensure implementation and adherence to client specific safety requirements
Responsible for client account inspections of all facilities and documenting inspection report results
Supervisory responsibilities for a team of 4 reports
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
Founded in 1906
10001+ employees
H1B Sponsorship
CBRE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (206)
2023 (155)
2022 (175)
2021 (168)
2020 (111)
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Robert Bernard
Chief Sustainability Officer, SVP Client Sustainability Solutions
Bradley Wilner
Executive Vice President
Recent News
2026-02-12
2026-02-12
The Real Deal
2026-01-07
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