Point5 · 7 hours ago
Network Technician
Westford, MA
Full-time
Onsite
Mid Level
$55K/yr - $75K/yr
3+ years expPoint5 is a Managed Connectivity Provider delivering global managed services tailored to enterprise customers. They are seeking a Network Technician to support network services, focusing on circuit engineering, service provisioning, and advanced troubleshooting.
Telecom & CommunicationsCyber SecurityInformation TechnologyInformation and Communications Technology (ICT)Information ServicesNetwork SecurityTelecommunications
Responsibilities
Assist in the design and implementation of circuits for new Internet, PTP, and Cloud services
Lead the activation and ongoing support of network services across Point5 and carrier NNI infrastructures
Triage and diagnose complex network issues, identifying root causes and executing remediation strategies
Provide high-level technical support and daily guidance to the Network Operations Center
Execute hardware installs and activations, participating in our rotating on-call schedule
Document and track all network changes to ensure compliance and configuration accuracy
Qualification
Required
Thorough understanding of Layer 1 to 3 networks including fiber, optics, VLANs, MPLS/VPLS, BGP, OSPF and related networking technologies and protocols
Minimum of 3 years related work experience working for service provider networks or customer networks
Excellent problem-solving abilities and attention to detail
Ability to work on-site and collaborate with cross-functional teams
Preferred
Experience with Juniper hardware and JUNOS
Experience with AWS/Azure cloud connections
SDWAN configuration and management experience
SIP and voice service experience
Company
Point5
Point5 is a Network Solutions Provider for enterprise customers.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase