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Field Engineer Level 2 jobs in United States
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Chelsea Technologies Ltd · 21 hours ago

Field Engineer Level 2

positionFort Lauderdale, FL
timeFull-time
remoteOnsite
seniorityMid Level
money$80K/yr - $90K/yr
date3+ years exp
Chelsea Technologies is seeking a Level 2 Field Engineer to provide advanced troubleshooting and technology solution delivery within their Managed Services pod structure. The role involves serving as an escalation point for complex technical issues, managing multiple client environments, and ensuring high standards of client service and documentation.
ElectronicsManufacturing
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H1B Sponsor Likelynote

Responsibilities

Serve as escalation point for complex Level 2 technical issues across multiple client environments
Diagnose and resolve advanced hardware, software, networking, and endpoint issues
Configure and support Microsoft 365, Azure, Azure Virtual Desktop, and endpoint management systems
Perform systems troubleshooting including DNS, DHCP, LAN/WAN, wireless, and remote access environments
Deploy, configure, and manage laptops, desktops, and peripheral devices
Maintain accurate technical documentation, SOPs, and ticketing records in accordance with SLA standards
Collaborate within pod structure to ensure client satisfaction and service continuity
Escalate complex architectural or security concerns appropriately

Qualification

Microsoft 365AzureNetworking troubleshootingEndpoint managementWindows 10/11 administrationMacOS administrationMicrosoft IntuneJamf device managementTechnical judgmentCommunication skills

Required

3–5+ years of progressive Service Desk or MSP experience, including escalation-level support
Strong knowledge of Microsoft 365, Azure, networking, and endpoint management tools
Demonstrated ability to exercise independent technical judgment
Excellent verbal and written communication skills

Preferred

ConnectWise, HaloITSM, and IT Glue

Company

Chelsea Technologies Ltd

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We solve the environmental challenges of today and tomorrow, designing and manufacturing best-in-class sensing solutions to make oceans, rivers and lakes safer and cleaner.) Deep engineering expertise, ingeniously applied to create the world’s most sensitive, accurate and reliable environmental monitoring sensors and systems.
dateFounded in 1964
location
West Molesey, Surrey, GBR
people-size51-200 employees
web-link
https://chelsea.co.uk

H1B Sponsorship

Chelsea Technologies Ltd has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Growth Stage

Recent News

South China Morning Post
Chinese semiconductor, auto parts suppliers expect to gain from intensified US trade war
2025-04-09
Company data provided by crunchbase