Technical Support Analyst jobs in United States
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Tata Group · 10 hours ago

Technical Support Analyst

positionAuburn Hills, MI
timeFull-time
remoteOnsite
seniorityEntry Level
money$42/hr - $53/hr
date2+ years exp

Tata Technologies is seeking a Technical Support Analyst to support North America go-to-market activities. This role involves coordinating with cross-functional teams, maintaining project documentation, troubleshooting issues, and contributing to process improvements for successful product delivery.

Telecom & CommunicationsArt & CreativeInformation TechnologyCommunications InfrastructureInfrastructurePerforming Arts

Responsibilities

Coordinating with cross functional teams to assist with project execution
Maintaining detailed project plans, schedules, and status reports to support project transparency
Supporting project meetings, stakeholder updates, and issue resolution efforts
Assisting with software implementations, hardware rollouts, or infrastructure upgrades
Supporting the management of dependencies, testing plans, and acceptance criteria
Monitoring progress and highlighting risks or delays to help ensure timely delivery
Assisting with post implementation reviews, documentation, and knowledge transfer

Qualification

IT systems understandingProject management toolsSoftware upgrades supportVendor coordinationAgile PM certificationStatus tracking skillsStellantis ExperienceCommunication

Required

2 years of experience supporting IT or infrastructure projects
Strong understanding of IT systems, software, and vendor coordination
Familiarity with project management tools and methodologies
Comfortable supporting software upgrades, migrations, or deployments
Excellent communication and status tracking skills

Preferred

Certifications such as Agile PM or PMP
Stellantis Experience

Benefits

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Relocation assistance
Vision insurance

Company

Tata Group

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Tata group is an international conglomerate that owns and operates companies in steel, hydro-power, hospitality, and airlines industries. It is a sub-organization of Tata Pension Fund.
dateFounded in 1868
location
Mumbai, Maharashtra, IND
people-size10001+ employees
web-link
https://www.tata.com/

Funding

Current Stage
Late Stage

Leadership Team

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Latrina Jones
Talent Engagement Partner
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