University of Rochester · 16 hours ago
OR Support Coordinator III
Rochester, New York Metropolitan Area
Full-time
Onsite
Mid Level
$20.31/hr - $27.42/hr
3+ years expThe University of Rochester is committed to fostering a welcoming community and is seeking an OR Support Coordinator III. This role ensures efficient patient care flow through Perioperative Services and the Operating Room, facilitating communication among clinical staff and managing various operational tasks.
EducationHealthcareHealth CareMedicalUniversities
Responsibilities
Ensures the smooth, efficient patient care flow through all of Perioperative Services and the Operating Room
Facilitates work flow in the department by supporting Anesthesia clinical coordinators, charge nurses, surgeons and additional faculty and staff
Prioritizes critical patient cases and communication of emergency Operating Room changes and fluctuations
Ensures the timely and efficient functioning of this large and diverse suite of operating rooms and ectopic surgical locations through the flawless flow of communication
Functions as the primary liaison between all levels of staff and faculty in and out of the Operating Room while demonstrating an elevated level of timely, efficient and diverse communication in a control desk of Operating Room and ectopic surgical locations
Maintains the White Board in collaboration with the Anesthesia Clinical Coordinator and Charge Nurse, with appropriate follow-through as necessary
Triages patient calls, assess the clinical urgency of every patient, and determines the appropriate action, while communicating all changes to necessary clinical staff and faculty
Maintains the manual Operating Room schedule to ensure an ever-present back up in the event of electrical or computer failure
Assesses and triages all Operating Room calls, pages, and STAT calls, books emergent cases and communicates and coordinates appropriate faculty and staff, including off-shifts and next-day cases
Initiates the printing and organizing of the next day’s patient call slips and wristbands
Serves as point person for handling complaints from patients, faculty, nursing, and anesthesiology
Answers incoming phone calls in the communications center, routing calls as appropriate
Provides support for departmental activities, including monitoring inventory of supplies and supply ordering, managing, stock forms and supplies, and requests from clinical staff
Coordinates daily efforts to edit and correct registration and billing errors during the full registration process
Identifies ways to reduce follow-up, repetitive, or corrective work
Utilizes EMR and scheduling software programs to facilitate workflow
Manages patient tracking system ensuring correct location of patients
Provides training to other staff on all aspects of department-specific work as a designated preceptor, including orientation to the department and hospital, registration process, and customer service
Acts as information resource for all departmental staff in regards to registration and work flow activities
Attends education programs for the department at the direction of supervisor and educates other staff
Performs other patient focused tasks
Assigns patient transports, disseminates tasks to PSAs, monitors pneumatic tube station and distributing contents, distributes scrubs, witnesses consent signatures, faxes charts, and pulls charts for QA audits or patient care follow up
Coordinates transportation for discharged or transferred patients as needed
Other duties as assigned
Qualification
Required
Associate's degree and 3 years of related work experience required
Or equivalent combination of education and experience
Preferred
Experience in an Emergency Department setting preferred
1 year in a position demonstrating the ability to work with minimum supervision and direct an office operation preferred
Medical terminology experience preferred
Experience with PICIS and Flowcast preferred
Ability to type accurately preferred
Skills related to achievement of customer satisfaction preferred
Ability to deal calmly but efficiently with medical professionals during life threatening situations preferred
Maintain a strong customer service approach at all times, with the ability to handle diverse personalities preferred
Company
University of Rochester
The University of Rochester is a private research university located in Rochester, New York.
10001+ employees
H1B Sponsorship
University of Rochester has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (126)
2023 (130)
2022 (106)
2021 (100)
2020 (92)
Funding
Current Stage
Late StageTotal Funding
$20.43MKey Investors
National Science FoundationUnitedHealthcareSociety to Improve Diagnosis in Medicine
2023-09-25Grant· $18M
2023-07-26Grant· $0.07M
2022-09-20Grant· $0.05M
Leadership Team
Raquel Williams
Co-Founder and President of Black Student Athlete Coalition
Adrienne Morgan
Interim Richard Feldman Vice President for Equity and Inclusion and Chief Diversity Officer
Recent News
2025-12-04
Company data provided by crunchbase